Customer Service Representative Jobs in Santa Fe, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Summit Fire & Security LLC
- Santa Fe, NM
- 6 hours ago
- Santa Fe, NM
- 6 hours ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
In PersonLabcorp is seeking a US Remote Based Client Services Representative to join our team to support our Womens Health and Genetics specialty division! Work Schedule: Monday Friday, 1st shift, Mountain...
In PersonWe are looking for a polished and professional Customer Service Representative (CSR) who thrives in a fast-paced environment, takes initiative, and genuinely wants to grow within veterinary medicine...
In PersonCall Center Remote Customer Service Representative
- GetInsured!
- Santa Fe, NM
- 7 days ago
- Santa Fe, NM
- 7 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
RemoteWaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
In Person- KFC
- Espanola, NM (24 miles from Santa Fe, NM)
- 17 days ago
- Espanola, NM (24 miles from Santa Fe, NM)
- 17 days ago
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonA Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve...
In PersonOverview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Full-Time Customer...
In PersonWe're sniffing out our next Customer Service Representative at Paws Plaza someone who can make every client feel like a VIP (Very Important Pet-parent)....
In PersonCustomer Service Specialist Part-Time
- Ferrellgas
- Espanola, NM (24 miles from Santa Fe, NM)
- 30+ days ago
- Espanola, NM (24 miles from Santa Fe, NM)
- 30+ days ago
Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Part-Time Customer...
In Person Part TimePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If you're looking for a...
In PersonAirport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Santa Fe, NM
- 45+ days ago
- Santa Fe, NM
- 45+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Santa Fe Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
In PersonSavers / Value Village Careers - Customer Service Associate
- Savers Thrifts Stores
- Santa Fe, NM
- 60+ days ago
- Santa Fe, NM
- 60+ days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
In PersonClient Service Specialist (Part-Time)
- TeamBuilders Behavioral Health
- Santa Fe, NM
- 60+ days ago
- Santa Fe, NM
- 60+ days ago
TeamBuilders is a community-based behavioral health organization with a vision to provide unconditional care to adults, children and families. TeamBuilders' commitment also translates to its...
In Person Part TimeDemographic Data for Santa Fe, NM
Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Santa Fe, NM
Highest Education Level
Customer Service Representatives in Santa Fe, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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