Customer Service Representative Jobs in Santa Fe, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
We are currently looking for a motivated and detail-oriented individual to join our team as a Customer Service & Social Media Marketing Associate. This dual-role position is ideal for someone who...
Bilingual Spanish Customer Service Representative - Remote
- Santa Fe, NM
- 8 days ago
- Santa Fe, NM
- 8 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkPOSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
$24.00 Per Hour Part-Time Customer Service Scheduler (Not Available) Location: Santa Fe, NM - 87501 Positions available: 1 Job #: SahG4x3XqQ Source: Peak Performers Posted: 4/18/2025 Web Site:...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We are looking to add a Customer Service Representative to our team at Eldorado Animal Clinic CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Espanola, NM (24 miles from Santa Fe, NM)
- 20 days ago
- Espanola, NM (24 miles from Santa Fe, NM)
- 20 days ago
$16.21 Per Hour Position range in Northern Region $13.95 - $21.78 Per hour Customer Service Representative City of Espanola, NM Occupation: Customer Service Representatives Location: Espanola, NM -...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkDemographic Data for Santa Fe, NM
Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Santa Fe, NM
Highest Education Level
Customer Service Representatives in Santa Fe, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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