Customer Service Representative Jobs in New Mexico
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 10 days ago
- Albuquerque, NM
- 10 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 16 days ago
- Albuquerque, NM
- 16 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Representative - Albuquerque
- Albuquerque, NM
- 17 days ago
- Albuquerque, NM
- 17 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 18 days ago
- Albuquerque, NM
- 18 days ago
Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 11 hours ago
- Las Cruces, NM
- 11 hours ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Remote WorkCUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 11 hours ago
- Las Cruces, NM
- 11 hours ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 11 hours ago
- Las Cruces, NM
- 11 hours ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkTJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(06542) - 917 N. California St.
- Socorro, NM
- 23 hours ago
- Socorro, NM
- 23 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(06529) - 1500 West Joe Harvey Blvd
- Hobbs, NM
- 23 hours ago
- Hobbs, NM
- 23 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Santa Fe, NM
- 1 day ago
- Santa Fe, NM
- 1 day ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Mexico
Highest Education Level
Customer Service Representatives in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Resolution
- Complaint Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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