Customer Service Representative Jobs in New Mexico
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Responsibilities Remote opportunity, Shifts available: 8-5 EST, 9-6 EST or 10-7 EST The Customer Service Representative is responsible for providing excellent customer service by assisting customer...
The reservation and member support desk host is the first point of contact for members and guests entering our premier racquet sports facility. This role requires a welcoming presence, exceptional...
Customer Service Representative / Sales Rep
- Albuquerque, NM
- 22 hours ago
- Albuquerque, NM
- 22 hours ago
Come join our growing team of sales associates assisting customers on our salesfloor. An exceptional experience is our goal with every customer we serve. Motivated upbeat team player for this...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Bilingual Customer Service Specialist (Spanish)
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
We are looking to add a Customer Service Representative to our team at Eldorado Animal Clinic REPORTS TO: General Manager PAY: $16.00 - $18.00 /hour + tips CORE RESPONSIBILITES (include but are not...
CSR Bartons Bloom Boutique (Santa Fe, NM) Bartons Bloom Boutique is a top florist in Santa Fe, as well as a gorgeous boutique gift shop. We specialize in custom floral arrangements and handpicked,...
Customer Service Representative (hourly pay rate increased!)
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Join our team as a Customer Service Representative, to conduct phone surveys for important research studies. This is a data collection role absolutely no sales or quotas!...
6112 - Santa Fe - 6800 Cerrillos Rd, Santa Fe, New Mexico, 87507 CarMax, the way your career should be! As a Customer Specialist, you will be empowered to provide an iconic experience for our...
Bilingual Customer Service Representative (Spanish/English)
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.** NORC is seeking individuals to work as Customer Service Representatives...
to work as Customer Service Representatives, internally known as Telephone Interviewers....
Savers / Value Village Careers - Customer Service Associate
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Mexico
Highest Education Level
Customer Service Representatives in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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