Customer Service Representative Jobs in New Mexico
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative, you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call...
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM
- 22 days ago
- Rio Rancho, NM
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 13 days ago
- Albuquerque, NM
- 13 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 13 days ago
- Albuquerque, NM
- 13 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Delivery Driver & Inside Customer Service Team Menber
- Las Cruces, NM
- 9 hours ago
- Las Cruces, NM
- 9 hours ago
un Delivery Driver & Inside Customer Service Team Menber (Las Cruces) The Water Store n More 806 S Valley Drive compensation: Start pay is $ 15.00 per hr. based on experience employment type:...
SJHP Customer Service Rep General Surgery MBI
- Farmington, NM
- 10 hours ago
- Farmington, NM
- 10 hours ago
***General Surgery Metabolic Bariatric Institute M-F 8A-5P The Customer Service Representative (CSR) is entrusted to provide excellent service and set a positive tone for every customer while serving...
Social Media,Customer Service ,Cleaning Person
- Albuquerque, NM
- 10 hours ago
- Albuquerque, NM
- 10 hours ago
un SOCIAL MEDIA,CUSTOMER SERVICE,CLEANING PERSON (Albuquerque) central appliance 4800 central near central 48th st compensation: job starts at $14 per hour employment type: experience level: mid...
Summary** GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health,...
Service Center Roswell NM - S Main St JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(08099) - 2115 Vista Oeste NW
- Albuquerque, NM
- 12 hours ago
- Albuquerque, NM
- 12 hours ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(09306) - 744 1st Street
- Holloman Air Force Base, NM
- 12 hours ago
- Holloman Air Force Base, NM
- 12 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Mexico
Highest Education Level
Customer Service Representatives in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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