Customer Service Representative Jobs in Wayne, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (15 miles from Wayne, NJ)
- 15 days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (23 miles from Wayne, NJ)
- 60+ days ago
- East Elmhurst, NY (23 miles from Wayne, NJ)
- 60+ days ago
Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
- Harrison, NJ (14 miles from Wayne, NJ)
- moments ago
- Harrison, NJ (14 miles from Wayne, NJ)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03680) - 4797 Broadway
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
Company Description Job Description We are looking for qualified customer service representatives with people skills and great personality who have the ability to communicate verbally with customers...
Technical Customer Support Specialist
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
We're a leading private label brand in the professional photo and video lighting industry, developing innovative, creator-centric products-from bi-color LED panels and COB spotlights to wireless...
Customer Service Rep(04501) - 1600 East St. Georges Ave.
- Linden, NJ (22 miles from Wayne, NJ)
- 2 hours ago
- Linden, NJ (22 miles from Wayne, NJ)
- 2 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 9 hours ago
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 9 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Middle Village, NY (24 miles from Wayne, NJ)
- 9 hours ago
- Middle Village, NY (24 miles from Wayne, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Brooklyn, NY (21 miles from Wayne, NJ)
- 11 hours ago
- Brooklyn, NY (21 miles from Wayne, NJ)
- 11 hours ago
Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....
Lead Customer Service Representative
- North Plainfield, NJ (24 miles from Wayne, NJ)
- 12 hours ago
- North Plainfield, NJ (24 miles from Wayne, NJ)
- 12 hours ago
Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...
Customer Service Representative
- Teaneck, NJ (12 miles from Wayne, NJ)
- 12 hours ago
- Teaneck, NJ (12 miles from Wayne, NJ)
- 12 hours ago
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Busy Insurance Office Seeking Customer Service Rep
- Brooklyn, NY (21 miles from Wayne, NJ)
- 12 hours ago
- Brooklyn, NY (21 miles from Wayne, NJ)
- 12 hours ago
Local insurance office looking for a customer service representative....
Project Manager - Sales, Marketing and Customer Service
- Teaneck, NJ (12 miles from Wayne, NJ)
- 12 hours ago
- Teaneck, NJ (12 miles from Wayne, NJ)
- 12 hours ago
Role: Project Manager Location: Teaneck, NJ 4 days onsite (Friday REMOTE) Job Type: Full time / Permanent Job Summary: Project Management Office is relatively new but growing quickly. We are...
- New York, NY (18 miles from Wayne, NJ)
- 22 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 22 hours ago
at Greyhound Lines Inc. in New York, New York, United States Job Description About Us Since our first route in 1914, Greyhound has become a leading transportation company with the largest...
- Saddle Brook, NJ (8 miles from Wayne, NJ)
- 22 hours ago
- Saddle Brook, NJ (8 miles from Wayne, NJ)
- 22 hours ago
Service Representative in the brokerage is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction....
Demographic Data for Wayne, NJ
Moving to Wayne, NJ? Find some basic demographic data about Wayne, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wayne, NJ
Highest Education Level
Customer Service Representatives in Wayne, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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