Customer Service Representative Jobs in Wayne, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (15 miles from Wayne, NJ)
- 45+ days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- New York, NY (18 miles from Wayne, NJ)
- 1 day ago
- New York, NY (18 miles from Wayne, NJ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service - Self Storage Manager
- Yonkers, NY (18 miles from Wayne, NJ)
- 5 hours ago
- Yonkers, NY (18 miles from Wayne, NJ)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Looking for Customer Service Rep for Ecommerce store
- Staten Island, NY (23 miles from Wayne, NJ)
- 6 hours ago
- Staten Island, NY (23 miles from Wayne, NJ)
- 6 hours ago
Overview We are seeking a dedicated and enthusiastic Customer Service Representative (CS Rep) to join our team....
lp customer service associate II
- Yonkers, NY (18 miles from Wayne, NJ)
- 12 hours ago
- Yonkers, NY (18 miles from Wayne, NJ)
- 12 hours ago
Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Newark, NJ (15 miles from Wayne, NJ)
- 12 hours ago
- Newark, NJ (15 miles from Wayne, NJ)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Staten Island, NY (23 miles from Wayne, NJ)
- 13 hours ago
- Staten Island, NY (23 miles from Wayne, NJ)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Franklin Lakes, NJ (4 miles from Wayne, NJ)
- 15 hours ago
- Franklin Lakes, NJ (4 miles from Wayne, NJ)
- 15 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Bayonne, NJ (20 miles from Wayne, NJ)
- 15 hours ago
- Bayonne, NJ (20 miles from Wayne, NJ)
- 15 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Now Hiring :Customer Service/ Sales
- Corona, NY (24 miles from Wayne, NJ)
- 15 hours ago
- Corona, NY (24 miles from Wayne, NJ)
- 15 hours ago
We are looking for a few motivated people to join our team at our Queen's location. We are looking for someone ambitions, self-motivated and paycheck driven. We are one of the fastest and most...
Hair Extension Boutique - Retail Assistant/Customer Service
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
Retail Hair Extension boutique store looking for energetic and proactive In-Store assistant/Customer service rep to join our team and work in our NYC midtown store location. For Immediate Hire -...
Customer Service Representative Needed
- Jersey City, NJ (17 miles from Wayne, NJ)
- 15 hours ago
- Jersey City, NJ (17 miles from Wayne, NJ)
- 15 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Senior Manager Operations, Customer Service
- Newark, NJ (15 miles from Wayne, NJ)
- 20 hours ago
- Newark, NJ (15 miles from Wayne, NJ)
- 20 hours ago
Senior Manager Operations, Customer Service Senior Manager Operations, Customer Service locations USA_NJ_Newark 2 time type Full time posted on Posted 2 Days Ago job requisition id R0096110 We're...
Customer Service Rep(04546) - 284 Valley Blvd.
- Wood Ridge, NJ (10 miles from Wayne, NJ)
- 21 hours ago
- Wood Ridge, NJ (10 miles from Wayne, NJ)
- 21 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Demographic Data for Wayne, NJ
Moving to Wayne, NJ? Find some basic demographic data about Wayne, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wayne, NJ
Highest Education Level
Customer Service Representatives in Wayne, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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