Customer Service Representative Jobs in Tinton Falls, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Coordinator
- Farmingdale, NJ (12 miles from Tinton Falls, NJ)
- 2 hours ago
- Farmingdale, NJ (12 miles from Tinton Falls, NJ)
- 2 hours ago
Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded...
Customer Service Representative
- Woodbridge, NJ (17 miles from Tinton Falls, NJ)
- 7 hours ago
- Woodbridge, NJ (17 miles from Tinton Falls, NJ)
- 7 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Lakewood, NJ (20 miles from Tinton Falls, NJ)
- 7 hours ago
- Lakewood, NJ (20 miles from Tinton Falls, NJ)
- 7 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative - Brooklyn, NY
- Brooklyn, NY (23 miles from Tinton Falls, NJ)
- 8 hours ago
- Brooklyn, NY (23 miles from Tinton Falls, NJ)
- 8 hours ago
Essential Duties and Responsibilities: - Foster strong customer relationships, monitoring their engagement and progress. - Collaborate regularly with customers to attain program goals and sustain...
Customer Service/Sales Associate
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 13 hours ago
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 13 hours ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis...
Customer Service & Billing Rep
- Eatontown, NJ (4 miles from Tinton Falls, NJ)
- 13 hours ago
- Eatontown, NJ (4 miles from Tinton Falls, NJ)
- 13 hours ago
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...
Customer Service Rep(03970) - 340 Ryders Lane
- Milltown, NJ (20 miles from Tinton Falls, NJ)
- 14 hours ago
- Milltown, NJ (20 miles from Tinton Falls, NJ)
- 14 hours ago
Company Description Job Description ABOUT THE JOB You want the best job in the world! And schedules that work with you, not against you? We make it possible to make, bake or take pizzas during the...
Customer Support Specialist I - NY
- New York City, NY (24 miles from Tinton Falls, NJ)
- 14 hours ago
- New York City, NY (24 miles from Tinton Falls, NJ)
- 14 hours ago
Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you'll greatly impact the day-to-day experience of our...
- Brooklyn, NY (23 miles from Tinton Falls, NJ)
- 16 hours ago
- Brooklyn, NY (23 miles from Tinton Falls, NJ)
- 16 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 16 hours ago
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Looking for Customer Service Rep for Ecommerce store
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 22 hours ago
- Staten Island, NY (18 miles from Tinton Falls, NJ)
- 22 hours ago
Overview We are seeking a dedicated and enthusiastic Customer Service Representative (CS Rep) to join our team....
Pharmacy Customer Service Associate
- New Brunswick, NJ (21 miles from Tinton Falls, NJ)
- 1 day ago
- New Brunswick, NJ (21 miles from Tinton Falls, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bayonne, NJ (21 miles from Tinton Falls, NJ)
- 1 day ago
- Bayonne, NJ (21 miles from Tinton Falls, NJ)
- 1 day ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Jackson, NJ (22 miles from Tinton Falls, NJ)
- 1 day ago
- Jackson, NJ (22 miles from Tinton Falls, NJ)
- 1 day ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Rep(03957) - 127 S Black Horse Pike
- Monroe Township, NJ (18 miles from Tinton Falls, NJ)
- 1 day ago
- Monroe Township, NJ (18 miles from Tinton Falls, NJ)
- 1 day ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Demographic Data for Tinton Falls, NJ
Moving to Tinton Falls, NJ? Find some basic demographic data about Tinton Falls, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tinton Falls, NJ
Highest Education Level
Customer Service Representatives in Tinton Falls, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »