Customer Service Representative Jobs in Rochelle Park, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 464 Jobs

Hiring Barista with Cashier Experience Must Love Customer Service!

  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago
  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago

un Hiring Barista with Cashier Experience - Must Love Customer Service! (brooklyn, court street) Court street bagels image 1 of 1 compensation: Pay depends on qualifications employment type:...

Customer Service Representative - Kohler Ventures - (req67692)

  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago
  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago

Customer Service Representative - Kohler Ventures New York, NY, United States req67692 Posted: 7/14/2025 Customer Service Representative - Kohler Ventures Work Mode: Remote Location:Remote, within 75...

Customer Service Representative I

  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago
  • New York, NY (11 miles from Rochelle Park, NJ)
  • moments ago

The Customer Service Representative meets the statistical goals of the position....

Inside Office Job - Customer Service Sales

  • Kew Gardens, NY (18 miles from Rochelle Park, NJ)
  • moments ago
  • Kew Gardens, NY (18 miles from Rochelle Park, NJ)
  • moments ago

un Inside Office Job - Customer Service Sales (Forest Hills - Kew Gardens) compensation: TBD employment type: experience level: entry level job title: Inside Office Job - Customer Service Sales...

Registered Client Service Associate - Bilingual English/Portuguese

  • New York, NY (11 miles from Rochelle Park, NJ)
  • 1 hour ago
  • New York, NY (11 miles from Rochelle Park, NJ)
  • 1 hour ago

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the clientexperience through an elevated standard of care. The Registered CSA assists with the...

Customer Service Representative I

  • New York, NY (11 miles from Rochelle Park, NJ)
  • 1 hour ago
  • New York, NY (11 miles from Rochelle Park, NJ)
  • 1 hour ago

Customer Service Representative I Hauppauge, NY, United States RESPONSIBILITIES Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person...

Customer Service Representative

  • Mamaroneck, NY (18 miles from Rochelle Park, NJ)
  • 1 hour ago
  • Mamaroneck, NY (18 miles from Rochelle Park, NJ)
  • 1 hour ago

Entry Level Customer Service / Office Administration THIS IS AN IN-OFFICE POSITION NOT REMOTE - MUST BE FLUENT IN ENGLISH AND SPANISH (BILINGUAL) Work Schedule: 8 AM to 4 PM, Monday through Friday...

Customer Service Rep(03999) - 528 Washington Ave

  • Belleville, NJ (8 miles from Rochelle Park, NJ)
  • 1 hour ago
  • Belleville, NJ (8 miles from Rochelle Park, NJ)
  • 1 hour ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Restaurant Customer Service - $19/hr

  • Staten Island, NY (19 miles from Rochelle Park, NJ)
  • 1 hour ago
  • Staten Island, NY (19 miles from Rochelle Park, NJ)
  • 1 hour ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Part Time Customer Service Sales Associate

  • Queens Village, NY (21 miles from Rochelle Park, NJ)
  • 2 hours ago
  • Queens Village, NY (21 miles from Rochelle Park, NJ)
  • 2 hours ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming...

Flexible Customer Service Associate

  • Queens Village, NY (21 miles from Rochelle Park, NJ)
  • 3 hours ago
  • Queens Village, NY (21 miles from Rochelle Park, NJ)
  • 3 hours ago

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....

Customer Service - Greeter - JFK Airport

  • Jamaica, NY (20 miles from Rochelle Park, NJ)
  • 3 hours ago
  • Jamaica, NY (20 miles from Rochelle Park, NJ)
  • 3 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Customer Service Rep

  • Port Washington, NY (20 miles from Rochelle Park, NJ)
  • 5 hours ago
  • Port Washington, NY (20 miles from Rochelle Park, NJ)
  • 5 hours ago

GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner....

Customer Service Associate - Temporary

  • Lincoln Park, NJ (11 miles from Rochelle Park, NJ)
  • 7 hours ago
  • Lincoln Park, NJ (11 miles from Rochelle Park, NJ)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Bergenfield, NJ (4 miles from Rochelle Park, NJ)
  • 7 hours ago
  • Bergenfield, NJ (4 miles from Rochelle Park, NJ)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Rochelle Park, NJ

Moving to Rochelle Park, NJ? Find some basic demographic data about Rochelle Park, NJ below.


Local
National
5,814
352
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rochelle Park, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rochelle Park, NJ offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.0%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rochelle Park, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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