Call Center Representative Jobs in Rochelle Park, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Jersey City, NJ (12 miles from Rochelle Park, NJ)
- 1 day ago
- Jersey City, NJ (12 miles from Rochelle Park, NJ)
- 1 day ago
Call Center Agent Sales Bizlab Jersey City, NJ, US 3 days ago Quick Job type Full-time Quick Job description SalesBizLab We are seeking a dedicated and enthusiastic Call Center Agent to join our...
Retention Call Center Representative
- Rosedale, NY (24 miles from Rochelle Park, NJ)
- 1 day ago
- Rosedale, NY (24 miles from Rochelle Park, NJ)
- 1 day ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
Sales & Client Relations Specialist (Commission-Based)
- New York, NY (11 miles from Rochelle Park, NJ)
- 2 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 2 days ago
un Sales & Client Relations Specialist (Commission-Based) compensation: Commission-based Client Relations Specialist to help bring in new clients for our professional event staff (bartenders,...
Retention Call Center Representative
- New York, NY (11 miles from Rochelle Park, NJ)
- 2 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 2 days ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive...
Inside Sales Representative - Call Center
- Parsippany, NJ (17 miles from Rochelle Park, NJ)
- 5 days ago
- Parsippany, NJ (17 miles from Rochelle Park, NJ)
- 5 days ago
Inside Sales Representative - Call Center Full Time Permanent Parsippany, NJ, US 30+ days ago Requisition ID: 1311 MAIN FUNCTION: Generate leads or sales by uncovering opportunities with new and...
Customer Care Associate (Syracuse)
- Rosedale, NY (24 miles from Rochelle Park, NJ)
- 5 days ago
- Rosedale, NY (24 miles from Rochelle Park, NJ)
- 5 days ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll...
Customer Care Associate (Syracuse)
- New York, NY (11 miles from Rochelle Park, NJ)
- 5 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 5 days ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll...
Bilingual Call Center Rep $21/HR - Immediate Hire
- White Plains, NY (18 miles from Rochelle Park, NJ)
- 7 days ago
- White Plains, NY (18 miles from Rochelle Park, NJ)
- 7 days ago
IMMEDIATE SPANISH BILINGUAL CALL CENTER REPRESENTATIVE NEEDED, START IMMEDIATLEY OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ORGANIZATIONS IN THE AREA MONDAY - FRIDAY 11AM...
- Port Washington, NY (20 miles from Rochelle Park, NJ)
- 8 days ago
- Port Washington, NY (20 miles from Rochelle Park, NJ)
- 8 days ago
A growing company in the Port Washington, NY area is looking for a full-time Call Center Representative to join their team!...
Customer Contact Center Representative - Remote, Pacific/Mountain
- Parsippany, NJ (17 miles from Rochelle Park, NJ)
- 11 days ago
- Parsippany, NJ (17 miles from Rochelle Park, NJ)
- 11 days ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
Remote WorkCustomer Care Associate (Cantonese and Mandarin)
- New York, NY (11 miles from Rochelle Park, NJ)
- 12 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 12 days ago
Job Order Number: DG0235553 Job Title: Customer Care Associate (Cantonese and Mandarin) Company: Centene Corporation Location: BROOKLYN, NY Salary: Education: Information Not Provided Experience:...
Senior Customer Care Associate
- New York, NY (11 miles from Rochelle Park, NJ)
- 12 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 12 days ago
Senior Customer Care Associate at Lattice New York Senior Customer Care at Lattice The Senior Customer Care Associate is a trusted advisor for our customers and internal team members. You'll...
Call Center Representative II (Mutual Funds, Inbound)
- New York, NY (11 miles from Rochelle Park, NJ)
- 17 days ago
- New York, NY (11 miles from Rochelle Park, NJ)
- 17 days ago
Company: SS&C Technologies Location: NY Career Level: Associate Industries: Technology, Software, IT, Electronics Description As a leading financial services and healthcare technology company...
Quality Assurance Specialist (Call Center)
- Wayne, NJ (8 miles from Rochelle Park, NJ)
- 19 days ago
- Wayne, NJ (8 miles from Rochelle Park, NJ)
- 19 days ago
Required Experience: High School diploma or GED and a minimum of 3 years Call Center experience. Prior Quality Assurance experience from a banking environment preferred....
Call Center Customer Service Representative
- West Nyack, NY (14 miles from Rochelle Park, NJ)
- 19 days ago
- West Nyack, NY (14 miles from Rochelle Park, NJ)
- 19 days ago
Call Center Customer Service Representative West Nyack, NY 10994, USA Posted 2 minutes ago Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked...
Demographic Data for Rochelle Park, NJ
Moving to Rochelle Park, NJ? Find some basic demographic data about Rochelle Park, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Rochelle Park, NJ
Highest Education Level
Call Center Representatives in Rochelle Park, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Administrative Skills
- Account Management
- Telephone Skills
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Punctual
- Conflict Resolution
- Microsoft Outlook
- Driving
- Negotiation
- Investigation
- Verbal Communication
- Typing
- Interpersonal Skills
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Team Building
- Microsoft PowerPoint
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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