Customer Service Representative Jobs in Paterson, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Support Supervisor
- Teaneck, NJ (8 miles from Paterson, NJ)
- 1 hour ago
- Teaneck, NJ (8 miles from Paterson, NJ)
- 1 hour ago
Company Description** A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest...
Part Time Customer Service Associate
- White Plains, NY (22 miles from Paterson, NJ)
- 2 hours ago
- White Plains, NY (22 miles from Paterson, NJ)
- 2 hours ago
Id : 33665, Title : Part Time Customer Service Associate, Category : Customer Experience, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...288, ExternalPostedStartDate :...
Customer Service Representative
- Monsey, NY (15 miles from Paterson, NJ)
- 2 hours ago
- Monsey, NY (15 miles from Paterson, NJ)
- 2 hours ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
IMMEDIATE HIRE - Carvana Customer Service
- New York, NY (14 miles from Paterson, NJ)
- 2 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 2 hours ago
We are seeking a reliable and detail-oriented Vehicle Inventory Specialist to join our team. This entry-level position plays a key role in maintaining vehicle inventory, ensuring cars are clean...
Customer Service - Self Storage Manager
- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
The Property Manager role requires experience in customer service and sales, and involves assessing customer storage needs, conducting daily inspections, and managing financial transactions. Ideal...
Customer Service - Greeter - JFK Airport
- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Verizon Customer Service Representative
- Hoboken, NJ (13 miles from Paterson, NJ)
- 4 hours ago
- Hoboken, NJ (13 miles from Paterson, NJ)
- 4 hours ago
Powered by JazzHR Crear una alerta de empleo para esta busqueda Verizon Customer Service Representative Hoboken, NJ, US Crear...
Client Services Representative
- Jersey City, NJ (13 miles from Paterson, NJ)
- 4 hours ago
- Jersey City, NJ (13 miles from Paterson, NJ)
- 4 hours ago
Client Services Representative LifePro Recruitment Jersey City, NJ, United States 14 hours ago Quick Job type Full-time Part-time Quick Job description Client Services Representative (Remote -...
Remote Work- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 4 hours ago
Client Services Associate OMI Group Palm Tree, NY, US 16 hours ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services Associate to join...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)-Full Time
- Westwood, NJ (11 miles from Paterson, NJ)
- 5 hours ago
- Westwood, NJ (11 miles from Paterson, NJ)
- 5 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Part-Time Customer Service Representative - Chelsea
- New York, NY (14 miles from Paterson, NJ)
- 7 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 7 hours ago
About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver...
- South Ozone Park, NY (24 miles from Paterson, NJ)
- 10 hours ago
- South Ozone Park, NY (24 miles from Paterson, NJ)
- 10 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Client Advocate Specialist - Hotlines
- New York, NY (14 miles from Paterson, NJ)
- 10 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 10 hours ago
The Hotlines Client Advocate Specialist fields calls to Safe Horizons three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These...
Remote WorkSenior Customer Service Associate (Claims, Remote)
- Newark, NJ (12 miles from Paterson, NJ)
- 19 hours ago
- Newark, NJ (12 miles from Paterson, NJ)
- 19 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Assoc. Cert
- Brooklyn, NY (17 miles from Paterson, NJ)
- 19 hours ago
- Brooklyn, NY (17 miles from Paterson, NJ)
- 19 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Demographic Data for Paterson, NJ
Moving to Paterson, NJ? Find some basic demographic data about Paterson, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Paterson, NJ
Highest Education Level
Customer Service Representatives in Paterson, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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