Customer Service Representative Jobs in Parsippany, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (14 miles from Parsippany, NJ)
- 16 days ago
- Newark, NJ (14 miles from Parsippany, NJ)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Remote Chat Support $22-$25/hr
- Weehawken, NJ (21 miles from Parsippany, NJ)
- 2 hours ago
- Weehawken, NJ (21 miles from Parsippany, NJ)
- 2 hours ago
Customer Service Remote Chat Support Company: TravelPerk Compensation: $22$25/hr Location: Remote (U.S.-based preferred) Job Type: Full-Time / Part-Time About TravelPerk: TravelPerk is a...
Remote WorkKiosk Customer Service Asap Till May 15 2025
- Newark, NJ (14 miles from Parsippany, NJ)
- 2 hours ago
- Newark, NJ (14 miles from Parsippany, NJ)
- 2 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (6 miles from Parsippany, NJ)
- 2 hours ago
- Morristown, NJ (6 miles from Parsippany, NJ)
- 2 hours ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote Work- Woodbridge, NJ (21 miles from Parsippany, NJ)
- 2 hours ago
- Woodbridge, NJ (21 miles from Parsippany, NJ)
- 2 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
Customer Service Representative
- South Plainfield, NJ (19 miles from Parsippany, NJ)
- 2 hours ago
- South Plainfield, NJ (19 miles from Parsippany, NJ)
- 2 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Bilingual Customer Service Representative
- East Orange, NJ (11 miles from Parsippany, NJ)
- 7 hours ago
- East Orange, NJ (11 miles from Parsippany, NJ)
- 7 hours ago
Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....
Remote Customer Service Representative - Facility Maintenance Services
- New York, NY (22 miles from Parsippany, NJ)
- 7 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 7 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Representative
- Edison, NJ (23 miles from Parsippany, NJ)
- 8 hours ago
- Edison, NJ (23 miles from Parsippany, NJ)
- 8 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Representative
- Ridgefield, NJ (20 miles from Parsippany, NJ)
- 8 hours ago
- Ridgefield, NJ (20 miles from Parsippany, NJ)
- 8 hours ago
We are seeking a detail-oriented Customer Service Representative to join our team in Ridgefield, NJ!...
- New York, NY (22 miles from Parsippany, NJ)
- 8 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 8 hours ago
As an industry leader in wholesale, retail, and foodservice distribution, Baldor Specialty Foods continues to grow and evolve at a rapid pace across all departments. The Baldor Business...
Remote Financial Customer Service - Remote After Training On Site NYC
- Newark, NJ (14 miles from Parsippany, NJ)
- 8 hours ago
- Newark, NJ (14 miles from Parsippany, NJ)
- 8 hours ago
IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY....
Customer Service Representative- ON SITE
- New York, NY (22 miles from Parsippany, NJ)
- 8 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 8 hours ago
TEKsystems is looking to hire several Customer Service Representatives to work for a client in the New York, NY area. This opportunity will take place ON-SITE....
- Hackettstown, NJ (21 miles from Parsippany, NJ)
- 9 hours ago
- Hackettstown, NJ (21 miles from Parsippany, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03680) - 4797 Broadway
- New York, NY (22 miles from Parsippany, NJ)
- 11 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 11 hours ago
Company Description Job Description We are looking for qualified customer service representatives with people skills and great personality who have the ability to communicate verbally with customers...
Demographic Data for Parsippany, NJ
Moving to Parsippany, NJ? Find some basic demographic data about Parsippany, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Parsippany, NJ
Highest Education Level
Customer Service Representatives in Parsippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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