Customer Service Representative Jobs in Newark, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative
- Long Island City, NY (12 miles from Newark, NJ)
- 3 hours ago
- Long Island City, NY (12 miles from Newark, NJ)
- 3 hours ago
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible...
Part Time Customer Service Representative $17 hourly
- Fairfield, NJ (11 miles from Newark, NJ)
- 4 hours ago
- Fairfield, NJ (11 miles from Newark, NJ)
- 4 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Part Time Customer Service and Sales Associate
- Great Neck, NY (24 miles from Newark, NJ)
- 4 hours ago
- Great Neck, NY (24 miles from Newark, NJ)
- 4 hours ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Pharmacy Customer Service Associate
- Hazlet, NJ (21 miles from Newark, NJ)
- 4 hours ago
- Hazlet, NJ (21 miles from Newark, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Union, NJ (5 miles from Newark, NJ)
- 4 hours ago
- Union, NJ (5 miles from Newark, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Stirling, NJ (17 miles from Newark, NJ)
- 5 hours ago
- Stirling, NJ (17 miles from Newark, NJ)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Representative/Cashier
- Yonkers, NY (21 miles from Newark, NJ)
- 5 hours ago
- Yonkers, NY (21 miles from Newark, NJ)
- 5 hours ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Lake Success, NY (24 miles from Newark, NJ)
- 6 hours ago
- Lake Success, NY (24 miles from Newark, NJ)
- 6 hours ago
Optum NY, (formerly Optum Tri-State NY) is seeking a Customer Service Representative to join our team in Lake Success, NY....
- Bronx, NY (14 miles from Newark, NJ)
- 6 hours ago
- Bronx, NY (14 miles from Newark, NJ)
- 6 hours ago
Front Desk Security Looking for a friendly, Front Desk/Customer Service rep to be the welcoming face of our cozy apartment community. If you enjoy meeting neighbors and keeping things safeminus...
Client Service Specialist-Financial Engineering - 10181
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
Job Order Number: DG0447810 Job Title: Client Service Specialist-Financial Engineering - 10181 Company: Moody's Analytics INC Location: New York, NY Salary: Education: Information Not Provided...
Bilingual Customer Service Specialist (Spanish)
- Kew Gardens, NY (18 miles from Newark, NJ)
- 9 hours ago
- Kew Gardens, NY (18 miles from Newark, NJ)
- 9 hours ago
Job Order Number: DG0455296 Job Title: Bilingual Customer Service Specialist (Spanish) Company: Sherwin-Williams Company Location: Kew Gardens, NY Salary: Education: Information Not Provided...
Customer service / store clerk
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
un Customer service / store clerk (Park Slope, Booklyn) Omega Trading 4087th Avenue compensation: $16 per hour starting employment type: experience level: no experience required job title: Store...
Client Service Representative - Part Time
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
- New York, NY (9 miles from Newark, NJ)
- 9 hours ago
Location: 651 Dick Road Depew, NY 14043 Availability Requirement for this role: Afternoon, Evening (including weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range:...
Restaurant Customer Service - $18/hr
- Hackensack, NJ (12 miles from Newark, NJ)
- 10 hours ago
- Hackensack, NJ (12 miles from Newark, NJ)
- 10 hours ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Demographic Data for Newark, NJ
Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newark, NJ
Highest Education Level
Customer Service Representatives in Newark, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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