Customer Service Representative Jobs in Mount Laurel, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

- Liberty Vet Pets
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 11 days ago
- Liberty Vet Pets
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 11 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Huntingdon Valley, PA (14 miles from Mount Laurel, NJ)
- 8 hours ago
- Huntingdon Valley, PA (14 miles from Mount Laurel, NJ)
- 8 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
Advisor 1, Car Care Customer Service & Sales
- Marlton, NJ (7 miles from Mount Laurel, NJ)
- 8 hours ago
- Marlton, NJ (7 miles from Mount Laurel, NJ)
- 8 hours ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor 1, Car Care Customer Service & Sales for...
- Langhorne, PA (15 miles from Mount Laurel, NJ)
- 8 hours ago
- Langhorne, PA (15 miles from Mount Laurel, NJ)
- 8 hours ago
Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...
Pharmacy Customer Service Associate
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 8 hours ago
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Sicklerville 1 Cross Keys Rd (NJ0405)
- Sicklerville, NJ (15 miles from Mount Laurel, NJ)
- 10 hours ago
- Sicklerville, NJ (15 miles from Mount Laurel, NJ)
- 10 hours ago
Job Details Job Location : Sicklerville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service Team Member - Clementon (NJ0407)
- Clementon, NJ (11 miles from Mount Laurel, NJ)
- 10 hours ago
- Clementon, NJ (11 miles from Mount Laurel, NJ)
- 10 hours ago
Job Details Job Location : Clementon, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.13 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Montgomeryville, PA (24 miles from Mount Laurel, NJ)
- 12 hours ago
- Montgomeryville, PA (24 miles from Mount Laurel, NJ)
- 12 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 - $14.25...
Bilingual Customer Service Representative
- Warminster, PA (19 miles from Mount Laurel, NJ)
- 13 hours ago
- Warminster, PA (19 miles from Mount Laurel, NJ)
- 13 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (19 miles from Mount Laurel, NJ)
- 13 hours ago
- Warminster, PA (19 miles from Mount Laurel, NJ)
- 13 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Retail Customer Service Desk Associate- FT
- Deptford, NJ (15 miles from Mount Laurel, NJ)
- 13 hours ago
- Deptford, NJ (15 miles from Mount Laurel, NJ)
- 13 hours ago
Retail Customer Service Desk Associate- FT Boscov's Department Store - 3.3 Township of Deptford, NJ Job Details Full-time Estimated: $31.3K - $34.2K a year 1 hour ago Benefits Disability insurance...
Customer Service Sales Representative
- Langhorne, PA (15 miles from Mount Laurel, NJ)
- 16 hours ago
- Langhorne, PA (15 miles from Mount Laurel, NJ)
- 16 hours ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Automotive Customer Service Advisor
- Stratford, NJ (10 miles from Mount Laurel, NJ)
- 17 hours ago
- Stratford, NJ (10 miles from Mount Laurel, NJ)
- 17 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Springfield, PA (22 miles from Mount Laurel, NJ)
- 19 hours ago
- Springfield, PA (22 miles from Mount Laurel, NJ)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative II
- Cherry Hill, NJ (6 miles from Mount Laurel, NJ)
- 19 hours ago
- Cherry Hill, NJ (6 miles from Mount Laurel, NJ)
- 19 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
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Salary for Customer Service Representative Jobs in Mount Laurel, NJ
Highest Education Level
Customer Service Representatives in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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