Customer Service Representative Jobs in Morristown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Verizon Customer Service Representative
- Hoboken, NJ (24 miles from Morristown, NJ)
- 4 hours ago
- Hoboken, NJ (24 miles from Morristown, NJ)
- 4 hours ago
Powered by JazzHR Crear una alerta de empleo para esta busqueda Verizon Customer Service Representative Hoboken, NJ, US Crear...
Client Services Representative
- Jersey City, NJ (22 miles from Morristown, NJ)
- 4 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 4 hours ago
Client Services Representative LifePro Recruitment Jersey City, NJ, United States 14 hours ago Quick Job type Full-time Part-time Quick Job description Client Services Representative (Remote -...
Remote WorkCustomer Service Representative
- Edison, NJ (18 miles from Morristown, NJ)
- 4 hours ago
- Edison, NJ (18 miles from Morristown, NJ)
- 4 hours ago
Customer Service Representative TalentBridge Edison, NJ 5 hours ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Edison, NJ Job Type : Contract...
Customer Service Representative (CSR)
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 5 hours ago
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 5 hours ago
The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (17 miles from Morristown, NJ)
- 19 hours ago
- Newark, NJ (17 miles from Morristown, NJ)
- 19 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Associate
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 19 hours ago
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Bergen, NJ (24 miles from Morristown, NJ)
- 23 hours ago
- North Bergen, NJ (24 miles from Morristown, NJ)
- 23 hours ago
Full time position. Immediate hire. Must have experience. Must be great with customers. Call Alison ....
Customer Service Representative- Newark Airport
- Newark, NJ (17 miles from Morristown, NJ)
- 23 hours ago
- Newark, NJ (17 miles from Morristown, NJ)
- 23 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 1 day ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE IN BRIDGEWATER, NJ, USA!...
Bilingual Store Customer Service Specialist (Spanish OR Turkish)
- Parsippany, NJ (6 miles from Morristown, NJ)
- 1 day ago
- Parsippany, NJ (6 miles from Morristown, NJ)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- South River, NJ (23 miles from Morristown, NJ)
- 1 day ago
- South River, NJ (23 miles from Morristown, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Registered Client Service Associate (Summit, NJ)
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Wayne, NJ (17 miles from Morristown, NJ)
- 1 day ago
- Wayne, NJ (17 miles from Morristown, NJ)
- 1 day ago
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...
Customer Service Representative
- Union, NJ (13 miles from Morristown, NJ)
- 1 day ago
- Union, NJ (13 miles from Morristown, NJ)
- 1 day ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morristown, NJ
Highest Education Level
Customer Service Representatives in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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