Customer Service Representative Jobs in Morristown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Calling All Experienced Moving Customer Service Reps!
- Fairfield, NJ (12 miles from Morristown, NJ)
- 14 hours ago
- Fairfield, NJ (12 miles from Morristown, NJ)
- 14 hours ago
Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....
In Person- Mallinckrodt
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 20 hours ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 20 hours ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (4 miles from Morristown, NJ)
- 20 hours ago
- Florham Park, NJ (4 miles from Morristown, NJ)
- 20 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonAdvanced Associate, Customer Service
- Pearson
- Hoboken, NJ (24 miles from Morristown, NJ)
- 20 hours ago
- Hoboken, NJ (24 miles from Morristown, NJ)
- 20 hours ago
Job Order Number: DF0801400 Job Title: Advanced Associate, Customer Service Company: Pearson Location: Hoboken, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonInside Optimization Specialist - Customer Service - Vet Tech
- PV8 US Innovex Inc.
- Parsippany, NJ (6 miles from Morristown, NJ)
- 20 hours ago
- Parsippany, NJ (6 miles from Morristown, NJ)
- 20 hours ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
In Person- Home Depot
- Clifton, NJ (19 miles from Morristown, NJ)
- 1 day ago
- Clifton, NJ (19 miles from Morristown, NJ)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonAutomotive Customer Service Representative (Sales)
- South Hackensack, NJ (24 miles from Morristown, NJ)
- 1 day ago
- South Hackensack, NJ (24 miles from Morristown, NJ)
- 1 day ago
Job Title: Automotive Customer Service Representative (Sales) Employment Type: Full-Time Compensation: TBD About Us: At Bergen County's leading used car dealership, we pride ourselves on exceptional...
In PersonCustomer Service Representative Needed
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
In PersonData Entry/Secretary/Customer Service
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
We are seeking a highly organized and efficient Data Entry/Secretary to join our fast-paced immigration paralegal office. The ideal candidate will be a quick learner with strong customer service...
In Person- Randstad
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
Service Representative, you will ensure that we deliver on our promise of outstanding service....
In PersonCustomer Service Representative - Utility
- Anixter
- Bayonne, NJ (21 miles from Morristown, NJ)
- 1 day ago
- Bayonne, NJ (21 miles from Morristown, NJ)
- 1 day ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some...
In Person- Wawa, Inc.
- Mountain Lakes, NJ (8 miles from Morristown, NJ)
- 1 day ago
- Mountain Lakes, NJ (8 miles from Morristown, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Harrison, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Harrison, NJ (18 miles from Morristown, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonConcierge Healthcare Customer Service
- Sutherland
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 days ago
Company Description We are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment....
In PersonDemographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morristown, NJ
Highest Education Level
Customer Service Representatives in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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