Customer Service Representative Jobs in Morristown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (17 miles from Morristown, NJ)
- 15 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Rep(04501) - 1600 East St. Georges Ave.
- Linden, NJ (16 miles from Morristown, NJ)
- moments ago
- Linden, NJ (16 miles from Morristown, NJ)
- moments ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 8 hours ago
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 8 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Lyndhurst, NJ (20 miles from Morristown, NJ)
- 8 hours ago
- Lyndhurst, NJ (20 miles from Morristown, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Paterson, NJ (18 miles from Morristown, NJ)
- 8 hours ago
- Paterson, NJ (18 miles from Morristown, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative
- North Plainfield, NJ (11 miles from Morristown, NJ)
- 10 hours ago
- North Plainfield, NJ (11 miles from Morristown, NJ)
- 10 hours ago
Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 20 hours ago
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 20 hours ago
Service Representative in the brokerage is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- East Rutherford, NJ (21 miles from Morristown, NJ)
- 21 hours ago
- East Rutherford, NJ (21 miles from Morristown, NJ)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Rep(04989) - 2058 Rt. 27
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04988) - 441 Main St.
- East Orange, NJ (15 miles from Morristown, NJ)
- 1 day ago
- East Orange, NJ (15 miles from Morristown, NJ)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Morristown, NJ
- 1 day ago
- Morristown, NJ
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Seasonal Customer Service Agent
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by...
Customer Experience Specialist
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 1 day ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 1 day ago
About this position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...
Customer Service Representative - Hoboken Vets Animal Clinic
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our team, and would love for you to join us today!...
Customer Service Representative
- Lyndhurst, NJ (20 miles from Morristown, NJ)
- 1 day ago
- Lyndhurst, NJ (20 miles from Morristown, NJ)
- 1 day ago
Join our dynamic team as a Customer Service Representative in our vibrant office....
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morristown, NJ
Highest Education Level
Customer Service Representatives in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »