Customer Service Representative Jobs in Mahwah, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Support Supervisor
- Teaneck, NJ (15 miles from Mahwah, NJ)
- 1 hour ago
- Teaneck, NJ (15 miles from Mahwah, NJ)
- 1 hour ago
Company Description** A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest...
Part Time Customer Service Associate
- White Plains, NY (21 miles from Mahwah, NJ)
- 1 hour ago
- White Plains, NY (21 miles from Mahwah, NJ)
- 1 hour ago
Id : 33665, Title : Part Time Customer Service Associate, Category : Customer Experience, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...288, ExternalPostedStartDate :...
Customer Service Representative
- Monsey, NY (5 miles from Mahwah, NJ)
- 2 hours ago
- Monsey, NY (5 miles from Mahwah, NJ)
- 2 hours ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
IMMEDIATE HIRE - Carvana Customer Service
- New York, NY (24 miles from Mahwah, NJ)
- 2 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 2 hours ago
We are seeking a reliable and detail-oriented Vehicle Inventory Specialist to join our team. This entry-level position plays a key role in maintaining vehicle inventory, ensuring cars are clean...
Customer Service - Self Storage Manager
- New York, NY (24 miles from Mahwah, NJ)
- 3 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 3 hours ago
The Property Manager role requires experience in customer service and sales, and involves assessing customer storage needs, conducting daily inspections, and managing financial transactions. Ideal...
Customer Service - Greeter - JFK Airport
- New York, NY (24 miles from Mahwah, NJ)
- 4 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 4 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Verizon Customer Service Representative
- Hoboken, NJ (24 miles from Mahwah, NJ)
- 4 hours ago
- Hoboken, NJ (24 miles from Mahwah, NJ)
- 4 hours ago
Powered by JazzHR Crear una alerta de empleo para esta busqueda Verizon Customer Service Representative Hoboken, NJ, US Crear...
Client Services Representative
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 4 hours ago
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 4 hours ago
Client Services Representative LifePro Recruitment Jersey City, NJ, United States 14 hours ago Quick Job type Full-time Part-time Quick Job description Client Services Representative (Remote -...
Remote Work- New York, NY (24 miles from Mahwah, NJ)
- 4 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 4 hours ago
Client Services Associate OMI Group Palm Tree, NY, US 16 hours ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services Associate to join...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)-Full Time
- Westwood, NJ (9 miles from Mahwah, NJ)
- 4 hours ago
- Westwood, NJ (9 miles from Mahwah, NJ)
- 4 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Part-Time Customer Service Representative - Chelsea
- New York, NY (24 miles from Mahwah, NJ)
- 7 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 7 hours ago
About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver...
Client Advocate Specialist - Hotlines
- New York, NY (24 miles from Mahwah, NJ)
- 10 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 10 hours ago
The Hotlines Client Advocate Specialist fields calls to Safe Horizons three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These...
Remote Work- Bronx, NY (22 miles from Mahwah, NJ)
- 12 hours ago
- Bronx, NY (22 miles from Mahwah, NJ)
- 12 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (23 miles from Mahwah, NJ)
- 19 hours ago
- Newark, NJ (23 miles from Mahwah, NJ)
- 19 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative
- Peekskill, NY (19 miles from Mahwah, NJ)
- 21 hours ago
- Peekskill, NY (19 miles from Mahwah, NJ)
- 21 hours ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Demographic Data for Mahwah, NJ
Moving to Mahwah, NJ? Find some basic demographic data about Mahwah, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mahwah, NJ
Highest Education Level
Customer Service Representatives in Mahwah, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »