Customer Service Representative Jobs in Lakewood, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Long Branch, NJ (18 miles from Lakewood, NJ)
- 11 hours ago
- Long Branch, NJ (18 miles from Lakewood, NJ)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Barnegat, NJ (19 miles from Lakewood, NJ)
- 11 hours ago
- Barnegat, NJ (19 miles from Lakewood, NJ)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (CSR)
- Chesterfield, NJ (24 miles from Lakewood, NJ)
- 20 hours ago
- Chesterfield, NJ (24 miles from Lakewood, NJ)
- 20 hours ago
The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and...
Customer Service Associate Trainee Part Time
- Bayville, NJ (11 miles from Lakewood, NJ)
- 20 hours ago
- Bayville, NJ (11 miles from Lakewood, NJ)
- 20 hours ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Bayville Store - Bayville, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly...
- Lavallette, NJ (9 miles from Lakewood, NJ)
- 21 hours ago
- Lavallette, NJ (9 miles from Lakewood, NJ)
- 21 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 22 hours ago
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 22 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Job Details Job Location: Lakewood, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Job Shift: Any Description Part-Time Career Opportunities Ready to be a cornerstone of success?...
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ (6 miles from Lakewood, NJ)
- 1 day ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (5 miles from Lakewood, NJ)
- 1 day ago
- Brick, NJ (5 miles from Lakewood, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service And Sales In Costco - Brand Ambassador - Up To $30/HR
- Asbury Park, NJ (14 miles from Lakewood, NJ)
- 2 days ago
- Asbury Park, NJ (14 miles from Lakewood, NJ)
- 2 days ago
un CUSTOMER SERVICE AND SALES IN COSTCO - BRAND AMBASSADOR - UP TO $30/HR (Ocean) compensation: Opportunity to earn up to $30/hour based on performance Join the Zipfizz Team as a Brand Promoter!...
Customer Service Rep(04985)529 Main Street
- Spotswood, NJ (24 miles from Lakewood, NJ)
- 3 days ago
- Spotswood, NJ (24 miles from Lakewood, NJ)
- 3 days ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
- Neptune, NJ (12 miles from Lakewood, NJ)
- 4 days ago
- Neptune, NJ (12 miles from Lakewood, NJ)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Freehold, NJ (11 miles from Lakewood, NJ)
- 4 days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 4 days ago
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
Customer Service & E-Commerce Supervisor - Full Time
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lakewood, NJ
Highest Education Level
Customer Service Representatives in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Sales Leadership
- Courteous
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Friendliness
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Policy Development
- English
- Multitasking
- Spanish
- Inventory Management
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »