Customer Service Representative Jobs in Green Brook, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 279 Jobs

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Morristown, NJ (12 miles from Green Brook, NJ)
  • moments ago
  • Morristown, NJ (12 miles from Green Brook, NJ)
  • moments ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service & E-Commerce Supervisor - Full Time

  • Madison, NJ (11 miles from Green Brook, NJ)
  • moments ago
  • Madison, NJ (11 miles from Green Brook, NJ)
  • moments ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Part Time Customer Service Representative $17 hourly

  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 12 hours ago
  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 12 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Relations Specialist

  • Old Bridge, NJ (16 miles from Green Brook, NJ)
  • 13 hours ago
  • Old Bridge, NJ (16 miles from Green Brook, NJ)
  • 13 hours ago

Dealership: L0708 DCH Academy Honda DCH Academy Honda URGENTLY HIRING Customer Relations Specialists! Pay: $70k-$120k annually We are dedicated to delivering honest value, earning customers for...

Pharmacy Customer Service Associate

  • Hazlet, NJ (20 miles from Green Brook, NJ)
  • 13 hours ago
  • Hazlet, NJ (20 miles from Green Brook, NJ)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Union, NJ (13 miles from Green Brook, NJ)
  • 13 hours ago
  • Union, NJ (13 miles from Green Brook, NJ)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Stirling, NJ (5 miles from Green Brook, NJ)
  • 13 hours ago
  • Stirling, NJ (5 miles from Green Brook, NJ)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Level III)

  • Pennington, NJ (24 miles from Green Brook, NJ)
  • 13 hours ago
  • Pennington, NJ (24 miles from Green Brook, NJ)
  • 13 hours ago

Needs candidate to start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able to be...

Customer Care Representative- $15.50

  • New Brunswick, NJ (8 miles from Green Brook, NJ)
  • 23 hours ago
  • New Brunswick, NJ (8 miles from Green Brook, NJ)
  • 23 hours ago

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...

Customer Service Representative

  • New Brunswick, NJ (8 miles from Green Brook, NJ)
  • 1 day ago
  • New Brunswick, NJ (8 miles from Green Brook, NJ)
  • 1 day ago

Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...

Customer Service Counter Sales - Willing to train

  • Staten Island, NY (20 miles from Green Brook, NJ)
  • 1 day ago
  • Staten Island, NY (20 miles from Green Brook, NJ)
  • 1 day ago

Customer service person (Salesman/Saleswoman), Kings Material is seeking a Customer Service Representative for Full time position within our company....

Customer Service Representative

  • Pennington, NJ (24 miles from Green Brook, NJ)
  • 1 day ago
  • Pennington, NJ (24 miles from Green Brook, NJ)
  • 1 day ago

Are you a customer service rockstar with at least 2 years of experience ready to thrive in a dynamic call center environment? We're looking for an enthusiastic and self-motivated individual who...

Part Time Customer Service Representative/Sales Support

  • Piscataway, NJ (3 miles from Green Brook, NJ)
  • 1 day ago
  • Piscataway, NJ (3 miles from Green Brook, NJ)
  • 1 day ago

This position is Part-time** Responsibilities Answering phone calls and redirect them when necessary Undertake occasional receptionist duties Preparing and disseminating correspondence, memos and...

Medical Screener - Reception Technician (Customer Service)

  • Edison, NJ (7 miles from Green Brook, NJ)
  • 1 day ago
  • Edison, NJ (7 miles from Green Brook, NJ)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Restaurant Customer Service - $18/hr

  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 1 day ago
  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 1 day ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Demographic Data for Green Brook, NJ

Moving to Green Brook, NJ? Find some basic demographic data about Green Brook, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Green Brook, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Green Brook, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Green Brook, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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