Customer Service Representative Jobs in Green Brook, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 191 Jobs

Route Delivery Driver/ Customer Service Technician

  • Multi-Flow Industries
  • Carteret, NJ (13 miles from Green Brook, NJ)
  • 1 hour ago
  • Carteret, NJ (13 miles from Green Brook, NJ)
  • 1 hour ago

Job Order Number: DF0796669 Job Title: Route Delivery Driver/ Customer Service Technician Company: Multi-Flow Industries Location: Carteret, NJ Salary: Education: Information Not Provided...

In Person

Customer Care Representative I

  • Elevance Health
  • Woodbridge, NJ (10 miles from Green Brook, NJ)
  • 1 hour ago
  • Woodbridge, NJ (10 miles from Green Brook, NJ)
  • 1 hour ago

Job Order Number: DF0794669 Job Title: Customer Care Representative I Company: Elevance Health Location: Woodbridge, NJ Salary: Education: Information Not Provided Experience: Information Not...

In Person

Customer Service Representative

  • Conair LLC
  • East Windsor, NJ (19 miles from Green Brook, NJ)
  • 1 hour ago
  • East Windsor, NJ (19 miles from Green Brook, NJ)
  • 1 hour ago

Position Summary Customer Service Representatives are responsible for processing customer purchase orders for assigned primary and backup accounts, submitted via email and EDI....

In Person

Member Service Representative

  • The Energy Cooperative
  • Newark, NJ (18 miles from Green Brook, NJ)
  • 2 hours ago
  • Newark, NJ (18 miles from Green Brook, NJ)
  • 2 hours ago

The Energy Cooperative, headquartered in Newark, Ohio, serves over 70,000 electric, natural gas, and propane members throughout east-central Ohio. As a non-profit cooperative, we are member-owned...

In Person

Customer Service Representative

  • Heathos LLC
  • Holmdel, NJ (22 miles from Green Brook, NJ)
  • 2 hours ago
  • Holmdel, NJ (22 miles from Green Brook, NJ)
  • 2 hours ago

Customer Service Representative Location : Holmdel, NJ (In-office) About Heathos Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies...

In Person

Customer Service Representative

  • Staffmark
  • Lyndhurst, NJ (23 miles from Green Brook, NJ)
  • 2 hours ago
  • Lyndhurst, NJ (23 miles from Green Brook, NJ)
  • 2 hours ago

This Customer Service Representative role offers real growth, solid pay, and a chance to help customers every day....

In Person

Customer Service Associate

  • Wawa, Inc.
  • Middletown, NJ (24 miles from Green Brook, NJ)
  • 2 hours ago
  • Middletown, NJ (24 miles from Green Brook, NJ)
  • 2 hours ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Matawan, NJ (17 miles from Green Brook, NJ)
  • 5 hours ago
  • Matawan, NJ (17 miles from Green Brook, NJ)
  • 5 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Agent

  • Miele & Cie KG
  • Princeton, NJ (17 miles from Green Brook, NJ)
  • 6 hours ago
  • Princeton, NJ (17 miles from Green Brook, NJ)
  • 6 hours ago

The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role...

In Person

Customer Service Representative

  • LAZ Parking
  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 6 hours ago
  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 6 hours ago

Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...

In Person

Calling All Experienced Moving Customer Service Reps!

  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 20 hours ago
  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 20 hours ago

Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....

In Person

Customer Care Specialist

  • Mallinckrodt
  • Bridgewater, NJ (6 miles from Green Brook, NJ)
  • 1 day ago
  • Bridgewater, NJ (6 miles from Green Brook, NJ)
  • 1 day ago

center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....

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Benefits Customer Service Representative

  • Conduent
  • Florham Park, NJ (12 miles from Green Brook, NJ)
  • 1 day ago
  • Florham Park, NJ (12 miles from Green Brook, NJ)
  • 1 day ago

Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...

In Person

Inside Optimization Specialist - Customer Service - Vet Tech

  • PV8 US Innovex Inc.
  • Parsippany, NJ (18 miles from Green Brook, NJ)
  • 1 day ago
  • Parsippany, NJ (18 miles from Green Brook, NJ)
  • 1 day ago

Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...

In Person

Customer Service Representative Needed

  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 1 day ago
  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 1 day ago

We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...

In Person

Demographic Data for Green Brook, NJ

Moving to Green Brook, NJ? Find some basic demographic data about Green Brook, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Green Brook, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Green Brook, NJ offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Green Brook, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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