Customer Service Representative Jobs in Florham Park, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (12 miles from Florham Park, NJ)
- 45+ days ago
- Newark, NJ (12 miles from Florham Park, NJ)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- New York, NY (21 miles from Florham Park, NJ)
- 8 days ago
- New York, NY (21 miles from Florham Park, NJ)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- New York, NY (21 miles from Florham Park, NJ)
- 1 day ago
- New York, NY (21 miles from Florham Park, NJ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service - Self Storage Manager
- North Bergen, NJ (19 miles from Florham Park, NJ)
- 6 hours ago
- North Bergen, NJ (19 miles from Florham Park, NJ)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Looking for Customer Service Rep for Ecommerce store
- Staten Island, NY (19 miles from Florham Park, NJ)
- 6 hours ago
- Staten Island, NY (19 miles from Florham Park, NJ)
- 6 hours ago
Overview We are seeking a dedicated and enthusiastic Customer Service Representative (CS Rep) to join our team....
Customer Service Associate - Temporary
- Newark, NJ (12 miles from Florham Park, NJ)
- 13 hours ago
- Newark, NJ (12 miles from Florham Park, NJ)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Brunswick, NJ (19 miles from Florham Park, NJ)
- 13 hours ago
- New Brunswick, NJ (19 miles from Florham Park, NJ)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Franklin Lakes, NJ (19 miles from Florham Park, NJ)
- 15 hours ago
- Franklin Lakes, NJ (19 miles from Florham Park, NJ)
- 15 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Bayonne, NJ (17 miles from Florham Park, NJ)
- 15 hours ago
- Bayonne, NJ (17 miles from Florham Park, NJ)
- 15 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Hair Extension Boutique - Retail Assistant/Customer Service
- New York, NY (21 miles from Florham Park, NJ)
- 16 hours ago
- New York, NY (21 miles from Florham Park, NJ)
- 16 hours ago
Retail Hair Extension boutique store looking for energetic and proactive In-Store assistant/Customer service rep to join our team and work in our NYC midtown store location. For Immediate Hire -...
Customer Service Representative Needed
- Jersey City, NJ (17 miles from Florham Park, NJ)
- 16 hours ago
- Jersey City, NJ (17 miles from Florham Park, NJ)
- 16 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Senior Manager Operations, Customer Service
- Newark, NJ (12 miles from Florham Park, NJ)
- 21 hours ago
- Newark, NJ (12 miles from Florham Park, NJ)
- 21 hours ago
Senior Manager Operations, Customer Service Senior Manager Operations, Customer Service locations USA_NJ_Newark 2 time type Full time posted on Posted 2 Days Ago job requisition id R0096110 We're...
Customer Service Rep(04546) - 284 Valley Blvd.
- Wood Ridge, NJ (17 miles from Florham Park, NJ)
- 21 hours ago
- Wood Ridge, NJ (17 miles from Florham Park, NJ)
- 21 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(03689) - 200 E. 89th Street
- New York, NY (21 miles from Florham Park, NJ)
- 22 hours ago
- New York, NY (21 miles from Florham Park, NJ)
- 22 hours ago
You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks in this position who will make our...
Customer Service Rep(03668) - 241 Rockaway Pkwy
- New York, NY (21 miles from Florham Park, NJ)
- 22 hours ago
- New York, NY (21 miles from Florham Park, NJ)
- 22 hours ago
Job Duties for all Team Members.Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare product.Receive and process telephone orders.Take inventory...
Demographic Data for Florham Park, NJ
Moving to Florham Park, NJ? Find some basic demographic data about Florham Park, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florham Park, NJ
Highest Education Level
Customer Service Representatives in Florham Park, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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