Customer Service Representative Jobs in Edison, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Matawan, NJ (10 miles from Edison, NJ)
- moments ago
- Matawan, NJ (10 miles from Edison, NJ)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Associate - Childcare (12-19hrs/wk)
- IKEA North America Services, LLC
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 hour ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 hour ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In Person- Miele & Cie KG
- Princeton, NJ (17 miles from Edison, NJ)
- 1 hour ago
- Princeton, NJ (17 miles from Edison, NJ)
- 1 hour ago
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role...
In PersonCustomer Service Representative
- LAZ Parking
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 hour ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 hour ago
Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...
In PersonCustomer Service Representative
- Brooklyn, NY (24 miles from Edison, NJ)
- 15 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 15 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full Time- Mallinckrodt
- Bridgewater, NJ (12 miles from Edison, NJ)
- 21 hours ago
- Bridgewater, NJ (12 miles from Edison, NJ)
- 21 hours ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (17 miles from Edison, NJ)
- 21 hours ago
- Florham Park, NJ (17 miles from Edison, NJ)
- 21 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonAdvanced Associate, Customer Service
- Pearson
- Hoboken, NJ (24 miles from Edison, NJ)
- 21 hours ago
- Hoboken, NJ (24 miles from Edison, NJ)
- 21 hours ago
Job Order Number: DF0801400 Job Title: Advanced Associate, Customer Service Company: Pearson Location: Hoboken, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonInside Optimization Specialist - Customer Service - Vet Tech
- PV8 US Innovex Inc.
- Parsippany, NJ (23 miles from Edison, NJ)
- 21 hours ago
- Parsippany, NJ (23 miles from Edison, NJ)
- 21 hours ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
In Person- Whole Foods
- Eatontown, NJ (23 miles from Edison, NJ)
- 1 day ago
- Eatontown, NJ (23 miles from Edison, NJ)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full Time- Sherwin Williams
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service - Crossroads at Eatontown Rack
- Nordstrom
- Eatontown, NJ (23 miles from Edison, NJ)
- 1 day ago
- Eatontown, NJ (23 miles from Edison, NJ)
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...
In PersonPart Time Administrative Assistant / Customer Service Coordinator
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
About Us We are a well-established manufacturing company dedicated to producing high-quality products and delivering exceptional service. Were looking for a detail-oriented and highly organized...
In Person Part TimeCustomer Service Representative Needed
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
In PersonData Entry/Secretary/Customer Service
- Newark, NJ (19 miles from Edison, NJ)
- 1 day ago
- Newark, NJ (19 miles from Edison, NJ)
- 1 day ago
We are seeking a highly organized and efficient Data Entry/Secretary to join our fast-paced immigration paralegal office. The ideal candidate will be a quick learner with strong customer service...
In PersonDemographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Edison, NJ
Highest Education Level
Customer Service Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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