Customer Service Representative Jobs in Edison, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (19 miles from Edison, NJ)
- 45+ days ago
- Newark, NJ (19 miles from Edison, NJ)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Rep(03970) - 340 Ryders Lane
- Milltown, NJ (5 miles from Edison, NJ)
- 1 hour ago
- Milltown, NJ (5 miles from Edison, NJ)
- 1 hour ago
Company Description Job Description ABOUT THE JOB You want the best job in the world! And schedules that work with you, not against you? We make it possible to make, bake or take pizzas during the...
Customer Service Rep(03925) - 631 Newark Ave
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 hour ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 hour ago
Company Description Job Description To work inside the store making food or handling the register as well as the telephone. Must be of legal working age and have some education. Must have good...
Customer Support Specialist I - NY
- New York City, NY (24 miles from Edison, NJ)
- 1 hour ago
- New York City, NY (24 miles from Edison, NJ)
- 1 hour ago
Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you'll greatly impact the day-to-day experience of our...
- Brooklyn, NY (24 miles from Edison, NJ)
- 2 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 2 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Staten Island, NY (17 miles from Edison, NJ)
- 2 hours ago
- Staten Island, NY (17 miles from Edison, NJ)
- 2 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Looking for Customer Service Rep for Ecommerce store
- Staten Island, NY (17 miles from Edison, NJ)
- 9 hours ago
- Staten Island, NY (17 miles from Edison, NJ)
- 9 hours ago
Overview We are seeking a dedicated and enthusiastic Customer Service Representative (CS Rep) to join our team....
Customer Service Associate - Temporary
- Newark, NJ (19 miles from Edison, NJ)
- 16 hours ago
- Newark, NJ (19 miles from Edison, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Brunswick, NJ (3 miles from Edison, NJ)
- 16 hours ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bayonne, NJ (18 miles from Edison, NJ)
- 18 hours ago
- Bayonne, NJ (18 miles from Edison, NJ)
- 18 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative Needed
- Jersey City, NJ (22 miles from Edison, NJ)
- 19 hours ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 19 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Senior Manager Operations, Customer Service
- Newark, NJ (19 miles from Edison, NJ)
- 1 day ago
- Newark, NJ (19 miles from Edison, NJ)
- 1 day ago
Senior Manager Operations, Customer Service Senior Manager Operations, Customer Service locations USA_NJ_Newark 2 time type Full time posted on Posted 2 Days Ago job requisition id R0096110 We're...
Customer Service Rep(03957) - 127 S Black Horse Pike
- Monroe Township, NJ (13 miles from Edison, NJ)
- 1 day ago
- Monroe Township, NJ (13 miles from Edison, NJ)
- 1 day ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(03392) - 50 Mt. Bethel Rd.
- Warren, NJ (9 miles from Edison, NJ)
- 1 day ago
- Warren, NJ (9 miles from Edison, NJ)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (24 miles from Edison, NJ)
- 1 day ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Edison, NJ
Highest Education Level
Customer Service Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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