Customer Service Representative Jobs in Edison, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (19 miles from Edison, NJ)
- 15 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Rep(03992) - 61 State Rd
- Princeton, NJ (17 miles from Edison, NJ)
- moments ago
- Princeton, NJ (17 miles from Edison, NJ)
- moments ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (20 miles from Edison, NJ)
- moments ago
- West Windsor, NJ (20 miles from Edison, NJ)
- moments ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(04501) - 1600 East St. Georges Ave.
- Linden, NJ (10 miles from Edison, NJ)
- moments ago
- Linden, NJ (10 miles from Edison, NJ)
- moments ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (15 miles from Edison, NJ)
- 8 hours ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 8 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Bilingual Customer Service Specialist (Spanish)
- Freehold, NJ (20 miles from Edison, NJ)
- 8 hours ago
- Freehold, NJ (20 miles from Edison, NJ)
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Lyndhurst, NJ (24 miles from Edison, NJ)
- 8 hours ago
- Lyndhurst, NJ (24 miles from Edison, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....
Lead Customer Service Representative
- North Plainfield, NJ (7 miles from Edison, NJ)
- 10 hours ago
- North Plainfield, NJ (7 miles from Edison, NJ)
- 10 hours ago
Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...
Busy Insurance Office Seeking Customer Service Rep
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
Local insurance office looking for a customer service representative....
Technical Support Customer Service
- Princeton, NJ (17 miles from Edison, NJ)
- 21 hours ago
- Princeton, NJ (17 miles from Edison, NJ)
- 21 hours ago
Adecco is assisting a local client recruiting for Technical Support Customer Service. This is a temp to hire opportunity in Princeton, NJ. This position requires candidates to have experience in...
Customer Service Associate - Temporary
- Elizabeth, NJ (15 miles from Edison, NJ)
- 22 hours ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Spotswood, NJ (8 miles from Edison, NJ)
- 22 hours ago
- Spotswood, NJ (8 miles from Edison, NJ)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04988) - 441 Main St.
- East Orange, NJ (20 miles from Edison, NJ)
- 23 hours ago
- East Orange, NJ (20 miles from Edison, NJ)
- 23 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Edison, NJ
Highest Education Level
Customer Service Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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