Call Center Representative Jobs in Edison, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Rep 718-676-8163 Immediate openings
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 10 hours ago
Company located in the Marine Park section of Brooklyn seeks individuals who are outgoing, self-motivated and have a lively personality. Starting salary $16.50 + per hour plus $1000 sign on bonus!...
Banking Call Center Representative
- Basking Ridge, NJ (13 miles from Edison, NJ)
- 1 day ago
- Basking Ridge, NJ (13 miles from Edison, NJ)
- 1 day ago
Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience is preferred. Prior banking experience is preferred....
Remote WorkBilingual Client Support Specialist - English/Spanish
- Parsippany, NJ (23 miles from Edison, NJ)
- 7 days ago
- Parsippany, NJ (23 miles from Edison, NJ)
- 7 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
- Parsippany, NJ (23 miles from Edison, NJ)
- 7 days ago
- Parsippany, NJ (23 miles from Edison, NJ)
- 7 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Contact Center Representative - EdisonHMH HOSPITALS CORPORATIONEdison, New Jersey Apply ( + **Requisition #** 2024-140190 + **Shift** Day + **Status** Full Time with Benefits **Overview** Our team...
FULLY REMOE Call Center Representative
- Hoboken, NJ (24 miles from Edison, NJ)
- 20 days ago
- Hoboken, NJ (24 miles from Edison, NJ)
- 20 days ago
TekSystems is currently hiring for FULLY Remote Call Center Representatives. These positions must sit in the US and be able to work EST times....
Remote WorkClient Support Specialist Princeton University
- Princeton, NJ (17 miles from Edison, NJ)
- 20 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 20 days ago
Client Support Specialist US-NJ-Princeton Job ID: 2025-20452 Type: Full-Time # of Openings: 1 Category: Information Technology Overview The Client Support Specialist provides IT software and...
- New Brunswick, NJ (3 miles from Edison, NJ)
- 27 days ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 27 days ago
Call Center Associate Culinary & Nutrition The Call Center Associate will: Process room service meal orders Take phone calls for patient food and beverage requests. Assist patients with telephone...
Call Center Representative - High Call Volume
- Morristown, NJ (18 miles from Edison, NJ)
- 27 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 27 days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
- Pennington, NJ (24 miles from Edison, NJ)
- 30+ days ago
- Pennington, NJ (24 miles from Edison, NJ)
- 30+ days ago
Center Representative Shift: Monday - Friday, 8 AM - 5 PM Pay Rate: $18.50/HR We are seeking a Call Center Representative to join the Abandoned Property Team....
- Bowling Green, NY (22 miles from Edison, NJ)
- 45+ days ago
- Bowling Green, NY (22 miles from Edison, NJ)
- 45+ days ago
Position Overview Call Center Representative are responsible for providing comprehensive high-quality service to all customers....
Contact Center Representative, Branchburg, NJ
- Branchburg, NJ (18 miles from Edison, NJ)
- 45+ days ago
- Branchburg, NJ (18 miles from Edison, NJ)
- 45+ days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
- Princeton, NJ (17 miles from Edison, NJ)
- 60+ days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 60+ days ago
Overview The Client Support Specialist provides IT software and hardware support to faculty, students, and staff at Princeton University. The Client Support Specialist must be familiar with a...
- Hoboken, NJ (24 miles from Edison, NJ)
- 90+ days ago
- Hoboken, NJ (24 miles from Edison, NJ)
- 90+ days ago
Job Description The Division of Information Technology at Stevens Institute of Technology seeks an energetic, passionate, technologically proficient, and service-oriented team player for the...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Edison, NJ
Highest Education Level
Call Center Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »