Customer Service Representative Jobs in Cherry Hill, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 355 Jobs
Liberty Vet Pets

Customer Relations

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Customer Service Associate II

  • Norristown, PA (21 miles from Cherry Hill, NJ)
  • 1 hour ago
  • Norristown, PA (21 miles from Cherry Hill, NJ)
  • 1 hour ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Associate

  • Huntingdon Valley, PA (13 miles from Cherry Hill, NJ)
  • 2 hours ago
  • Huntingdon Valley, PA (13 miles from Cherry Hill, NJ)
  • 2 hours ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...

Advisor 1, Car Care Customer Service & Sales

  • Marlton, NJ (8 miles from Cherry Hill, NJ)
  • 2 hours ago
  • Marlton, NJ (8 miles from Cherry Hill, NJ)
  • 2 hours ago

Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor 1, Car Care Customer Service & Sales for...

Customer Service Rental Agent

  • Langhorne, PA (18 miles from Cherry Hill, NJ)
  • 2 hours ago
  • Langhorne, PA (18 miles from Cherry Hill, NJ)
  • 2 hours ago

Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...

Pharmacy Customer Service Associate

  • Burlington, NJ (14 miles from Cherry Hill, NJ)
  • 2 hours ago
  • Burlington, NJ (14 miles from Cherry Hill, NJ)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member - Sicklerville 1 Cross Keys Rd (NJ0405)

  • Sicklerville, NJ (13 miles from Cherry Hill, NJ)
  • 3 hours ago
  • Sicklerville, NJ (13 miles from Cherry Hill, NJ)
  • 3 hours ago

Job Details Job Location : Sicklerville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Customer Service Team Member - Clementon (NJ0407)

  • Clementon, NJ (8 miles from Cherry Hill, NJ)
  • 3 hours ago
  • Clementon, NJ (8 miles from Cherry Hill, NJ)
  • 3 hours ago

Job Details Job Location : Clementon, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.13 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Retail Store Specialist - (Customer Service/Merchandising) - Part Time

  • Montgomeryville, PA (23 miles from Cherry Hill, NJ)
  • 6 hours ago
  • Montgomeryville, PA (23 miles from Cherry Hill, NJ)
  • 6 hours ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 - $14.25...

Bilingual Customer Service Representative

  • Warminster, PA (19 miles from Cherry Hill, NJ)
  • 6 hours ago
  • Warminster, PA (19 miles from Cherry Hill, NJ)
  • 6 hours ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Video Customer Service Rep

  • Warminster, PA (19 miles from Cherry Hill, NJ)
  • 6 hours ago
  • Warminster, PA (19 miles from Cherry Hill, NJ)
  • 6 hours ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Retail Customer Service Desk Associate- FT

  • Deptford, NJ (10 miles from Cherry Hill, NJ)
  • 6 hours ago
  • Deptford, NJ (10 miles from Cherry Hill, NJ)
  • 6 hours ago

Retail Customer Service Desk Associate- FT Boscov's Department Store - 3.3 Township of Deptford, NJ Job Details Full-time Estimated: $31.3K - $34.2K a year 1 hour ago Benefits Disability insurance...

Customer Service Representative (Loan Consultant II)

  • East Norriton, PA (21 miles from Cherry Hill, NJ)
  • 9 hours ago
  • East Norriton, PA (21 miles from Cherry Hill, NJ)
  • 9 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Sales Representative

  • Langhorne, PA (18 miles from Cherry Hill, NJ)
  • 10 hours ago
  • Langhorne, PA (18 miles from Cherry Hill, NJ)
  • 10 hours ago

7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Automotive Customer Service Advisor

  • Stratford, NJ (6 miles from Cherry Hill, NJ)
  • 11 hours ago
  • Stratford, NJ (6 miles from Cherry Hill, NJ)
  • 11 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Demographic Data for Cherry Hill, NJ

Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.


Local
National
74,578
2,710
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cherry Hill, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cherry Hill, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cherry Hill, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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