Customer Service Representative Jobs in Brick, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 79 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Customer Service Associate - Temporary

  • Red Bank, NJ (21 miles from Brick, NJ)
  • 2 hours ago
  • Red Bank, NJ (21 miles from Brick, NJ)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Red Bank, NJ (21 miles from Brick, NJ)
  • 2 hours ago
  • Red Bank, NJ (21 miles from Brick, NJ)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Toms River, NJ (4 miles from Brick, NJ)
  • 12 hours ago
  • Toms River, NJ (4 miles from Brick, NJ)
  • 12 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Coodinator

  • Toms River, NJ (4 miles from Brick, NJ)
  • 2 days ago
  • Toms River, NJ (4 miles from Brick, NJ)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate I

  • Long Branch, NJ (18 miles from Brick, NJ)
  • 2 days ago
  • Long Branch, NJ (18 miles from Brick, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

  • Toms River, NJ (4 miles from Brick, NJ)
  • 2 days ago
  • Toms River, NJ (4 miles from Brick, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

  • Forked River, NJ (15 miles from Brick, NJ)
  • 2 days ago
  • Forked River, NJ (15 miles from Brick, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Oakhurst, NJ (15 miles from Brick, NJ)
  • 2 days ago
  • Oakhurst, NJ (15 miles from Brick, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Remote Customer Service

  • Lakewood, NJ (5 miles from Brick, NJ)
  • 2 days ago
  • Lakewood, NJ (5 miles from Brick, NJ)
  • 2 days ago

Job Description: The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting...

Remote Work

Customer Service Associate

  • Bayville, NJ (11 miles from Brick, NJ)
  • 2 days ago
  • Bayville, NJ (11 miles from Brick, NJ)
  • 2 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Representative

  • Middletown, NJ (24 miles from Brick, NJ)
  • 3 days ago
  • Middletown, NJ (24 miles from Brick, NJ)
  • 3 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Service Representative

  • Tinton Falls, NJ (21 miles from Brick, NJ)
  • 5 days ago
  • Tinton Falls, NJ (21 miles from Brick, NJ)
  • 5 days ago

The Customer Service Representative, under the direction of the Customer Service Supervisor, is responsible for all customer service related inquiries across the Hackensack Meridian Health (HMH) network...

Driver And Customer Service

  • Lakewood, NJ (5 miles from Brick, NJ)
  • 5 days ago
  • Lakewood, NJ (5 miles from Brick, NJ)
  • 5 days ago

driver and customer service (lakewood) auto discounters 27 madison ave near 27 madison ave compensation: $15 an hour employment type: job title: Driver customer Service Looking for a drive for...

CUSTOMER SERVICE ASSOCIATE - WALGREENS (Neptune)

  • Middletown, NJ (24 miles from Brick, NJ)
  • 5 days ago
  • Middletown, NJ (24 miles from Brick, NJ)
  • 5 days ago

CUSTOMER SERVICE ASSOCIATE - WALGREENS (Neptune) Brookdale Community College, United States about 8 hours ago Location: Lincroft, NEW JERSEY Position Summary Job Description: -Models and delivers...

Demographic Data for Brick, NJ

Moving to Brick, NJ? Find some basic demographic data about Brick, NJ below.


Local
National
72,730
1,583
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Brick, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brick, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brick, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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