Customer Service Representative Jobs in Brick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & Billing Rep
- Eatontown, NJ (17 miles from Brick, NJ)
- moments ago
- Eatontown, NJ (17 miles from Brick, NJ)
- moments ago
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...
Customer Service Representative
- Jackson, NJ (13 miles from Brick, NJ)
- 19 hours ago
- Jackson, NJ (13 miles from Brick, NJ)
- 19 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Bayville, NJ (11 miles from Brick, NJ)
- 19 hours ago
- Bayville, NJ (11 miles from Brick, NJ)
- 19 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Rep - Lake Como, NJ
- Tinton Falls, NJ (21 miles from Brick, NJ)
- 1 day ago
- Tinton Falls, NJ (21 miles from Brick, NJ)
- 1 day ago
Customer Service Representatives can expect: Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability....
Bookkeeping And Customer Service
- Toms River, NJ (4 miles from Brick, NJ)
- 2 days ago
- Toms River, NJ (4 miles from Brick, NJ)
- 2 days ago
un bookkeeping and customer service compensation: $25/hr and up depending on exp employment type: experience level: mid level job title: office mgt our company manufactures and sells veterinary...
- Freehold, NJ (16 miles from Brick, NJ)
- 2 days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Allenwood, NJ (6 miles from Brick, NJ)
- 3 days ago
- Allenwood, NJ (6 miles from Brick, NJ)
- 3 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Bookkeeping And Customer Service
- Toms River, NJ (4 miles from Brick, NJ)
- 3 days ago
- Toms River, NJ (4 miles from Brick, NJ)
- 3 days ago
our company manufactures and sells veterinary products. Looking for an individual who can do basic bookkeeping on computer and provide customer service.
- Freehold, NJ (16 miles from Brick, NJ)
- 3 days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 3 days ago
Remote Customer Service Position Opportunity - Work From Home : ERS MANAGEMENT INCCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote...
Remote WorkCustomer Service Representatives can expect: Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability....
- Howell, NJ (8 miles from Brick, NJ)
- 5 days ago
- Howell, NJ (8 miles from Brick, NJ)
- 5 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Advisor 1, Car Care Customer Service & Sales
- Middletown, NJ (24 miles from Brick, NJ)
- 6 days ago
- Middletown, NJ (24 miles from Brick, NJ)
- 6 days ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the...
Customer Service Associate - Temporary
- Red Bank, NJ (21 miles from Brick, NJ)
- 6 days ago
- Red Bank, NJ (21 miles from Brick, NJ)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Toms River, NJ (NJ0417)
- Toms River, NJ (4 miles from Brick, NJ)
- 6 days ago
- Toms River, NJ (4 miles from Brick, NJ)
- 6 days ago
Job Details Job Location : Toms River, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Pharmacy Customer Service Associate
- Oakhurst, NJ (15 miles from Brick, NJ)
- 7 days ago
- Oakhurst, NJ (15 miles from Brick, NJ)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Brick, NJ
Moving to Brick, NJ? Find some basic demographic data about Brick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brick, NJ
Highest Education Level
Customer Service Representatives in Brick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »