Customer Service Representative Jobs in Branchburg, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 172 Jobs

Customer Service Representative

  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 2 hours ago
  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 2 hours ago

Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (21 miles from Branchburg, NJ)
  • 3 hours ago
  • Morristown, NJ (21 miles from Branchburg, NJ)
  • 3 hours ago

Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....

Remote Work

Customer Service Representative

  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 3 hours ago
  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 3 hours ago

Are you detail-oriented, client-focused, and thrive in a fast-paced environment? We’re looking for a Regulatory Client Service Representative to support critical Non-Financial Regulatory Reporting...

Customer Care Representative

  • Woodbridge, NJ (23 miles from Branchburg, NJ)
  • 3 hours ago
  • Woodbridge, NJ (23 miles from Branchburg, NJ)
  • 3 hours ago

Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...

Customer Service Representative

  • South Plainfield, NJ (17 miles from Branchburg, NJ)
  • 3 hours ago
  • South Plainfield, NJ (17 miles from Branchburg, NJ)
  • 3 hours ago

Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...

Call Center Representative / Customer Service Agent

  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 8 hours ago
  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 8 hours ago

Title: Call Center Representative / Customer Service Agent Location: Trenton, NJ 08619 Pay Rate: $18.76/Hour on W2 without benefits Duration: 5+months Working Hours: 8:30am - 4:30pm (Monday to...

Customer Service Representative

  • Edison, NJ (18 miles from Branchburg, NJ)
  • 8 hours ago
  • Edison, NJ (18 miles from Branchburg, NJ)
  • 8 hours ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Customer Service Associate

  • Hackettstown, NJ (23 miles from Branchburg, NJ)
  • 10 hours ago
  • Hackettstown, NJ (23 miles from Branchburg, NJ)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03992) - 61 State Rd

  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 11 hours ago
  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 11 hours ago

Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....

Customer Service Rep(03387) - 33 Princeton Hightstown Rd

  • West Windsor, NJ (18 miles from Branchburg, NJ)
  • 11 hours ago
  • West Windsor, NJ (18 miles from Branchburg, NJ)
  • 11 hours ago

Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....

Lead Customer Service Representative

  • North Plainfield, NJ (17 miles from Branchburg, NJ)
  • 21 hours ago
  • North Plainfield, NJ (17 miles from Branchburg, NJ)
  • 21 hours ago

Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...

Associate Client Support Representative (Remote)

  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 1 day ago
  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 1 day ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Technical Support Customer Service

  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 1 day ago
  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 1 day ago

Adecco is assisting a local client recruiting for Technical Support Customer Service. This is a temp to hire opportunity in Princeton, NJ. This position requires candidates to have experience in...

Pharmacy Customer Service Associate

  • Spotswood, NJ (20 miles from Branchburg, NJ)
  • 1 day ago
  • Spotswood, NJ (20 miles from Branchburg, NJ)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04989) - 2058 Rt. 27

  • Edison, NJ (18 miles from Branchburg, NJ)
  • 1 day ago
  • Edison, NJ (18 miles from Branchburg, NJ)
  • 1 day ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Demographic Data for Branchburg, NJ

Moving to Branchburg, NJ? Find some basic demographic data about Branchburg, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Branchburg, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Branchburg, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Branchburg, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »