Customer Service Representative Jobs in Branchburg, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 191 Jobs

Customer Relations Specialist

  • Old Bridge, NJ (23 miles from Branchburg, NJ)
  • 8 hours ago
  • Old Bridge, NJ (23 miles from Branchburg, NJ)
  • 8 hours ago

Dealership: L0708 DCH Academy Honda DCH Academy Honda URGENTLY HIRING Customer Relations Specialists! Pay: $70k-$120k annually We are dedicated to delivering honest value, earning customers for...

Customer Service Associate

  • Stirling, NJ (16 miles from Branchburg, NJ)
  • 8 hours ago
  • Stirling, NJ (16 miles from Branchburg, NJ)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Level III)

  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 8 hours ago
  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 8 hours ago

Needs candidate to start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able to be...

Customer Care Representative- $15.50

  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 19 hours ago
  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 19 hours ago

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...

Customer Service Representative

  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 1 day ago
  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 1 day ago

Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...

Customer Service Representative

  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 1 day ago
  • Pennington, NJ (14 miles from Branchburg, NJ)
  • 1 day ago

Are you a customer service rockstar with at least 2 years of experience ready to thrive in a dynamic call center environment? We're looking for an enthusiastic and self-motivated individual who...

Part Time Customer Service Representative/Sales Support

  • Piscataway, NJ (14 miles from Branchburg, NJ)
  • 1 day ago
  • Piscataway, NJ (14 miles from Branchburg, NJ)
  • 1 day ago

This position is Part-time** Responsibilities Answering phone calls and redirect them when necessary Undertake occasional receptionist duties Preparing and disseminating correspondence, memos and...

Medical Screener - Reception Technician (Customer Service)

  • Edison, NJ (18 miles from Branchburg, NJ)
  • 1 day ago
  • Edison, NJ (18 miles from Branchburg, NJ)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Restaurant Customer Service - $18/hr

  • North Brunswick, NJ (14 miles from Branchburg, NJ)
  • 2 days ago
  • North Brunswick, NJ (14 miles from Branchburg, NJ)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Client Service Representative (Part-time)

  • Middlesex, NJ (13 miles from Branchburg, NJ)
  • 2 days ago
  • Middlesex, NJ (13 miles from Branchburg, NJ)
  • 2 days ago

Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...

Customer Relationship Representative

  • Newtown, PA (21 miles from Branchburg, NJ)
  • 2 days ago
  • Newtown, PA (21 miles from Branchburg, NJ)
  • 2 days ago

Overview LSACs mission is to advance law and justice by promoting access, equity, and fairness in law school admission and supporting the learning journey from prelaw through practice. Pay rate:...

Customer Service Associate I

  • Sayreville, NJ (20 miles from Branchburg, NJ)
  • 2 days ago
  • Sayreville, NJ (20 miles from Branchburg, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • South Bound Brook, NJ (11 miles from Branchburg, NJ)
  • 2 days ago
  • South Bound Brook, NJ (11 miles from Branchburg, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 2 days ago
  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 2 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 2 days ago
  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 2 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Demographic Data for Branchburg, NJ

Moving to Branchburg, NJ? Find some basic demographic data about Branchburg, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Branchburg, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Branchburg, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Branchburg, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »