Call Center Representative Jobs in Branchburg, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative [17603]
- New Brunswick, NJ (15 miles from Branchburg, NJ)
- 2 days ago
- New Brunswick, NJ (15 miles from Branchburg, NJ)
- 2 days ago
Call Center Representative Job Location: New Brunswick, NJ - Hybrid (Must reside in NJ) Eligibility/Clearance: Must be authorized to work in the US Shifts: One position for the 8:30 AM - 5:00 PM shift...
Child Support Call Center Agent
- Florham Park, NJ (24 miles from Branchburg, NJ)
- 5 days ago
- Florham Park, NJ (24 miles from Branchburg, NJ)
- 5 days ago
Job Order Number: DE9870654 Job Title: Child Support Call Center Agent Company: Conduent Location: Florham Park, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full...
Remote Work- Trenton, NJ (21 miles from Branchburg, NJ)
- 6 days ago
- Trenton, NJ (21 miles from Branchburg, NJ)
- 6 days ago
Job Order Number: DE9940318 Job Title: Contact Center Representative Company: Intermountain Health Location: Trenton, NJ Salary: Education: Less Than High School Experience: None Hours: Duration:...
- Trenton, NJ (21 miles from Branchburg, NJ)
- 7 days ago
- Trenton, NJ (21 miles from Branchburg, NJ)
- 7 days ago
center experience preferred Bilingual Spanish is a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available...
Talent Support Specialist (Call Center Rep)- (Bilingual Preferred)
- Iselin, NJ (22 miles from Branchburg, NJ)
- 7 days ago
- Iselin, NJ (22 miles from Branchburg, NJ)
- 7 days ago
About Allwork: AllWork is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly,...
Customer Care Call Center Representative
- Bridgewater, NJ (7 miles from Branchburg, NJ)
- 7 days ago
- Bridgewater, NJ (7 miles from Branchburg, NJ)
- 7 days ago
Customer Care Call Center Representative Location: Bridgewater, NJ Type of Position: Full Time until 12/31 with possible extension Schedule: Hybrid / In office Tuesday, Wednesday & Thursday Hours: 8...
Remote Call Center Representative
- Middlesex, NJ (13 miles from Branchburg, NJ)
- 8 days ago
- Middlesex, NJ (13 miles from Branchburg, NJ)
- 8 days ago
Overview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote Work- Basking Ridge, NJ (13 miles from Branchburg, NJ)
- 10 days ago
- Basking Ridge, NJ (13 miles from Branchburg, NJ)
- 10 days ago
Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred. Prior banking experience is preferred....
Remote WorkFinancial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
Temporary Contact Call Center Associate
- Piscataway, NJ (14 miles from Branchburg, NJ)
- 19 days ago
- Piscataway, NJ (14 miles from Branchburg, NJ)
- 19 days ago
Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members,...
Child Support Call Center Agent
- Hightstown, NJ (22 miles from Branchburg, NJ)
- 22 days ago
- Hightstown, NJ (22 miles from Branchburg, NJ)
- 22 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Senior Treasury Management Client Support Specialist
- Woodbridge, NJ (23 miles from Branchburg, NJ)
- 90+ days ago
- Woodbridge, NJ (23 miles from Branchburg, NJ)
- 90+ days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Demographic Data for Branchburg, NJ
Moving to Branchburg, NJ? Find some basic demographic data about Branchburg, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Branchburg, NJ
Highest Education Level
Call Center Representatives in Branchburg, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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