Customer Service Representative Jobs in Pelham, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CUSTOMER SERVICE ACCOUNT MANAGER
- Smyth Companies
- Wilmington, MA (14 miles from Pelham, NH)
- 1 day ago
- Smyth Companies
- Wilmington, MA (14 miles from Pelham, NH)
- 1 day ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
Customer Service Representative - FT
- Manchester, NH (18 miles from Pelham, NH)
- 19 days ago
- Manchester, NH (18 miles from Pelham, NH)
- 19 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - PT
- Manchester, NH (18 miles from Pelham, NH)
- 20 days ago
- Manchester, NH (18 miles from Pelham, NH)
- 20 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Banking Customer Service Representative
- Wakefield, MA (20 miles from Pelham, NH)
- 5 hours ago
- Wakefield, MA (20 miles from Pelham, NH)
- 5 hours ago
Call Center experience preferred Service and sales background a plus Skills/Knowledge: Excellent written communication skills...
Dominos Customer Service Rep/Pizza Maker - Hillsborough - Store 3248. Job in Goffstown Gr8Jobs
- Goffstown, NH (23 miles from Pelham, NH)
- 11 hours ago
- Goffstown, NH (23 miles from Pelham, NH)
- 11 hours ago
Many of our current Franchise owners started as Customer Service Representatives or Drivers!...
- Waltham, MA (23 miles from Pelham, NH)
- 11 hours ago
- Waltham, MA (23 miles from Pelham, NH)
- 11 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 430308 Address: USA-MA-Waltham-55 Russell Street Store Code: Store 08017 Front End (5151611) Hannaford Supermarkets started out as a...
- North Andover, MA (12 miles from Pelham, NH)
- 11 hours ago
- North Andover, MA (12 miles from Pelham, NH)
- 11 hours ago
Customer Service Specialist Customer Service North Andover, MA Full-Time $50,000 - 65,000 / Year Position Description *In office position working Monday-Friday* Shift Options: 4 days 8am-5pm and 1...
- Exeter, NH (22 miles from Pelham, NH)
- 22 hours ago
- Exeter, NH (22 miles from Pelham, NH)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Lowell, MA (5 miles from Pelham, NH)
- 23 hours ago
- Lowell, MA (5 miles from Pelham, NH)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Andover, MA (9 miles from Pelham, NH)
- 1 day ago
- Andover, MA (9 miles from Pelham, NH)
- 1 day ago
Our client, a leading technology company, is seeking a Temporary Inside Sales Representative for a 3-6-month assignment. This is an onsite role based in Andover, MA, offering a schedule of 8:30 AM...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Burlington, MA (17 miles from Pelham, NH)
- 1 day ago
- Burlington, MA (17 miles from Pelham, NH)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Raymond, NH (20 miles from Pelham, NH)
- 1 day ago
- Raymond, NH (20 miles from Pelham, NH)
- 1 day ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
- Sudbury, MA (24 miles from Pelham, NH)
- 1 day ago
- Sudbury, MA (24 miles from Pelham, NH)
- 1 day ago
Overview The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality...
Customer Service Representative
- Peabody, MA (22 miles from Pelham, NH)
- 1 day ago
- Peabody, MA (22 miles from Pelham, NH)
- 1 day ago
The TMC Customer Service Representative has responsibilities for coordinating the sales operations at TMC, supporting customers in global locations, doing sales administrative work, communicating across...
Retail Sales Associate (In-Store Sales and Customer Service)
- Hudson, NH (5 miles from Pelham, NH)
- 1 day ago
- Hudson, NH (5 miles from Pelham, NH)
- 1 day ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Demographic Data for Pelham, NH
Moving to Pelham, NH? Find some basic demographic data about Pelham, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pelham, NH
Highest Education Level
Customer Service Representatives in Pelham, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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