Customer Service Representative Jobs in Keene, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03287) 1148 Route 119 Unit 5
- Domino's Pizza
- Rindge, NH (21 miles from Keene, NH)
- 2 days ago
- Rindge, NH (21 miles from Keene, NH)
- 2 days ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
In Person- Hannaford Bros Co
- Rindge, NH (21 miles from Keene, NH)
- 7 days ago
- Rindge, NH (21 miles from Keene, NH)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 503141 Address: USA-NH-Rindge-752 Route 202 Store Code: Store 08180 Front End (5151648) Hannaford Supermarkets started out as a fresh...
In Person Part Time4,725 of 10,000 Between $16.00 and $18.00 Per Hour Position range in Cheshire County $15.46 - $24.88 Per hour Customer Service Associate Walgreen Company Occupation: Customer Service Representatives...
In PersonAssistant Customer Service Manager - Front End
- Price Chopper
- Keene, NH
- 16 days ago
- Keene, NH
- 16 days ago
Salary: $15.50- $25.00 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- Domino's Pizza
- Walpole, NH (9 miles from Keene, NH)
- 30+ days ago
- Walpole, NH (9 miles from Keene, NH)
- 30+ days ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
In Person- Microspec Corporation
- Peterborough, NH (18 miles from Keene, NH)
- 60+ days ago
- Peterborough, NH (18 miles from Keene, NH)
- 60+ days ago
Customer Service Associate - 1st Shift Educational requirements: High school diploma or GED; advanced computer skills, including working knowledge of QuickBooks and Excel; and 2 to 4 years of...
In PersonCustomer Assistant Representative - Brattleboro Putney Road
- Enterprise Rent-A-Car
- Brattleboro, VT (22 miles from Keene, NH)
- 90+ days ago
- Brattleboro, VT (22 miles from Keene, NH)
- 90+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonCustomer Service Rep(04360) - 80 Featherbed Lane
- Domino's Pizza
- Winchester, NH (13 miles from Keene, NH)
- 90+ days ago
- Winchester, NH (13 miles from Keene, NH)
- 90+ days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
In PersonDemographic Data for Keene, NH
Moving to Keene, NH? Find some basic demographic data about Keene, NH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Keene, NH
Highest Education Level
Customer Service Representatives in Keene, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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