Customer Service Representative Jobs in Bronx, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 497 Jobs

Customer Service Representative

  • Newark, NJ (14 miles from Bronx, NY)
  • 14 days ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 14 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Part Time Customer Care Representative $17 hourly

  • Jersey City, NJ (10 miles from Bronx, NY)
  • 3 hours ago
  • Jersey City, NJ (10 miles from Bronx, NY)
  • 3 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends....

Customer Service Representative

  • Clifton, NJ (12 miles from Bronx, NY)
  • 3 hours ago
  • Clifton, NJ (12 miles from Bronx, NY)
  • 3 hours ago

Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...

Customer Service Representative

  • Lyndhurst, NJ (10 miles from Bronx, NY)
  • 3 hours ago
  • Lyndhurst, NJ (10 miles from Bronx, NY)
  • 3 hours ago

Join our dynamic team as a Customer Service Representative in our vibrant office....

Customer Service Associate

  • Long Island City, NY (5 miles from Bronx, NY)
  • 3 hours ago
  • Long Island City, NY (5 miles from Bronx, NY)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Amazon Locker+ Customer Service Associate

  • New York, NY (6 miles from Bronx, NY)
  • 3 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 3 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service - Amazon Hiring Now!

  • New York, NY (6 miles from Bronx, NY)
  • 3 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 3 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Part-Time Customer Service Position

  • New York, NY (6 miles from Bronx, NY)
  • 5 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 5 hours ago

Growing music lessons studio located in Williamsburg has permanent part-time customer service positions. Days needed are Tuesday (hours are afternoon -evening),Thursday (hours are afternoon...

Summer 2025 Seasonal Customer Assistant Representative Staten Island

  • Staten Island, NY (16 miles from Bronx, NY)
  • 6 hours ago
  • Staten Island, NY (16 miles from Bronx, NY)
  • 6 hours ago

Overview The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

Blood Collection Staff - Customer Service

  • Newark, NJ (14 miles from Bronx, NY)
  • 11 hours ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 11 hours ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Service Representative

  • Wayne, NJ (19 miles from Bronx, NY)
  • 11 hours ago
  • Wayne, NJ (19 miles from Bronx, NY)
  • 11 hours ago

Customer Service RepresentativeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Pharmacy Customer Service Associate

  • Elizabeth, NJ (16 miles from Bronx, NY)
  • 13 hours ago
  • Elizabeth, NJ (16 miles from Bronx, NY)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Jersey City, NJ (10 miles from Bronx, NY)
  • 13 hours ago
  • Jersey City, NJ (10 miles from Bronx, NY)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Advocate

  • Short Hills, NJ (22 miles from Bronx, NY)
  • 13 hours ago
  • Short Hills, NJ (22 miles from Bronx, NY)
  • 13 hours ago

The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan,...

Member Service Representative

  • Brooklyn, NY (9 miles from Bronx, NY)
  • 13 hours ago
  • Brooklyn, NY (9 miles from Bronx, NY)
  • 13 hours ago

Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive andresults-driven environment for individuals of all fitness levels. As one the largest and...

Demographic Data for Bronx, NY

Moving to Bronx, NY? Find some basic demographic data about Bronx, NY below.


Local
National
1,477,398
18,188
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bronx, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bronx, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bronx, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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