Customer Service Representative Jobs in Paramus, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Specialist - PT
- Newark, NJ (15 miles from Paramus, NJ)
- 21 hours ago
- Newark, NJ (15 miles from Paramus, NJ)
- 21 hours ago
$17.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
Customer Service Patient Representative
- New York, NY (13 miles from Paramus, NJ)
- 1 hour ago
- New York, NY (13 miles from Paramus, NJ)
- 1 hour ago
ESSENTIAL FUNCTIONS Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all...
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Store Customer Service Specialist
- Brooklyn, NY (17 miles from Paramus, NJ)
- 8 hours ago
- Brooklyn, NY (17 miles from Paramus, NJ)
- 8 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Loss Prevention Customer Service Associate II
- New Hyde Park, NY (24 miles from Paramus, NJ)
- 8 hours ago
- New Hyde Park, NY (24 miles from Paramus, NJ)
- 8 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Port Washington, NY (21 miles from Paramus, NJ)
- 9 hours ago
- Port Washington, NY (21 miles from Paramus, NJ)
- 9 hours ago
. - GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner....
Customer Service Associate - Temporary
- Chappaqua, NY (22 miles from Paramus, NJ)
- 9 hours ago
- Chappaqua, NY (22 miles from Paramus, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Morristown, NJ (24 miles from Paramus, NJ)
- 9 hours ago
- Morristown, NJ (24 miles from Paramus, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Field Customer Support Specialist (Collections)- Brooklyn NY
- Brooklyn, NY (17 miles from Paramus, NJ)
- 9 hours ago
- Brooklyn, NY (17 miles from Paramus, NJ)
- 9 hours ago
Field Customer Support Specialist (Collections) Location: Brooklyn, NY Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that...
Remote WorkManager, Sales and Customer Service
- Flushing, NY (18 miles from Paramus, NJ)
- 9 hours ago
- Flushing, NY (18 miles from Paramus, NJ)
- 9 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Ozone Park, NY (21 miles from Paramus, NJ)
- 9 hours ago
- Ozone Park, NY (21 miles from Paramus, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- New York, NY (13 miles from Paramus, NJ)
- 9 hours ago
- New York, NY (13 miles from Paramus, NJ)
- 9 hours ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Representative Needed
- Jersey City, NJ (14 miles from Paramus, NJ)
- 11 hours ago
- Jersey City, NJ (14 miles from Paramus, NJ)
- 11 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Customer Service / Office Manager
- Suffern, NY (13 miles from Paramus, NJ)
- 11 hours ago
- Suffern, NY (13 miles from Paramus, NJ)
- 11 hours ago
Party Rental and Event company looking for a Team Member to handle the following duties: ANSWER PHONES - Must have excellent phone manners and be able to handle multiple phones. You will be...
Customer Service Representative- Newark Airport
- Newark, NJ (15 miles from Paramus, NJ)
- 11 hours ago
- Newark, NJ (15 miles from Paramus, NJ)
- 11 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Paramus, NJ
Moving to Paramus, NJ? Find some basic demographic data about Paramus, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Paramus, NJ
Highest Education Level
Customer Service Representatives in Paramus, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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