Call Center Representative Jobs in Paramus, NJ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 41 Jobs

Customer Care Associate (Cantonese and Mandarin)

  • Brooklyn, NY (17 miles from Paramus, NJ)
  • 20 hours ago
  • Brooklyn, NY (17 miles from Paramus, NJ)
  • 20 hours ago

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll...

Call Center Representative

  • New York, NY (13 miles from Paramus, NJ)
  • 8 hours ago
  • New York, NY (13 miles from Paramus, NJ)
  • 8 hours ago

Kforce has a client in NYC that is seeking a Call Center Representative....

Remote Work

Contact Center Agent 1

  • New York, NY (13 miles from Paramus, NJ)
  • 1 day ago
  • New York, NY (13 miles from Paramus, NJ)
  • 1 day ago

Overview This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email,...

Remote Work

Spanish-speaking Call Center Representative

  • Rego Park, NY (18 miles from Paramus, NJ)
  • 1 day ago
  • Rego Park, NY (18 miles from Paramus, NJ)
  • 1 day ago

We are seeking a dedicated and customer-oriented Call Center Representative to join our team....

Remote Call Center Representative Spanish Bilingual

  • New York, NY (13 miles from Paramus, NJ)
  • 3 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 3 days ago

Added - 08/12/25Remote Call Center Representative - Spanish Bilingual Administrative & ClericalNew York, New York | Remote Bilingual Client Service Representative (Spanish - East Coast Residents Only...

Remote Work

Remote Call Center Representative Russian Bilingual

  • New York, NY (13 miles from Paramus, NJ)
  • 3 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 3 days ago

Added - 08/12/25Remote Call Center Representative - Russian Bilingual Administrative & ClericalNew York, New York | Submit your Resume Job DescriptionRemote Bilingual Client Service Representative Location...

Remote Work

Call Center Representative

  • Hawthorne, NY (17 miles from Paramus, NJ)
  • 4 days ago
  • Hawthorne, NY (17 miles from Paramus, NJ)
  • 4 days ago

Job Summary: A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating...

Sales Call Center Agent - Customer Facing

  • Roseland, NJ (14 miles from Paramus, NJ)
  • 4 days ago
  • Roseland, NJ (14 miles from Paramus, NJ)
  • 4 days ago

Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is...

Child Support Call Center Agent

  • Florham Park, NJ (20 miles from Paramus, NJ)
  • 5 days ago
  • Florham Park, NJ (20 miles from Paramus, NJ)
  • 5 days ago

Job Order Number: DE9870654 Job Title: Child Support Call Center Agent Company: Conduent Location: Florham Park, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full...

Remote Work

Contact Center Agent

  • Newark, NJ (15 miles from Paramus, NJ)
  • 7 days ago
  • Newark, NJ (15 miles from Paramus, NJ)
  • 7 days ago

WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS...

EMT-Call Center Technician

  • Queens Village, NY (22 miles from Paramus, NJ)
  • 7 days ago
  • Queens Village, NY (22 miles from Paramus, NJ)
  • 7 days ago

Call Center Technician-EMT Per Diem positions available-flexible scheduling to fit your life! The Parker Jewish Institute, located in New Hyde Park, NY is seeking EMTs to join our new program, the...

Call Center Representative III

  • New York, NY (13 miles from Paramus, NJ)
  • 7 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 7 days ago

MINIMUM EDUCATION & EXPERIENCE High School diploma or equivalent and 2 years of call center experience required Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES...

Call Center Specialist I (FT)

  • New York, NY (13 miles from Paramus, NJ)
  • 8 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 8 days ago

What does a Call Center Specialist do at Canandaigua National Bank? Location: Pittsford, NY Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of...

Call Center Operator

  • New York, NY (13 miles from Paramus, NJ)
  • 11 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 11 days ago

Call Center Operator (Midtown East) compensation: n/a employment type: job title: Call Center Operator Call Center Operator Must have previous experience working in a Call Center environment,...

Call Center Representative

  • New York, NY (13 miles from Paramus, NJ)
  • 12 days ago
  • New York, NY (13 miles from Paramus, NJ)
  • 12 days ago

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness,...

Demographic Data for Paramus, NJ

Moving to Paramus, NJ? Find some basic demographic data about Paramus, NJ below.

Local
National
26,698
1,864
Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
John Academy
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Register to search for more online courses. >>>

Salary for Call Center Representative Jobs in Paramus, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Paramus, NJ offer the following education background
High School or GED
32.7%
Bachelor's Degree
25.2%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Paramus, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »