Customer Service Representative Jobs in Nevada

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Customer Care Specialist 1 - Nevada (Remote)

  • Nordstrom
  • Reno, NV
  • 20 hours ago
  • Reno, NV
  • 20 hours ago

In this Customer CARE Specialist 1 role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country...

Remote

Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California Your potential has a place here with TTEC's award winning employment experience....

Remote

Customer Service Representative

  • United Health Group
  • Las Vegas, NV
  • 2 days ago
  • Las Vegas, NV
  • 2 days ago

Optum NV is seeking a Customer Service Representative to join our team in Pacific, Mountain or Central Time Zone....

Remote

Customer Service Mon-Fri

  • Five Star Solutions
  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

Customer Service Mon-Fri Five Star Solutions - 3.1 Las Vegas, NV Job Details Full-time $14 an hour 1 day ago Benefits Paid training Qualifications Phone communication English Customer support...

Remote

WFH/On-Site Customer Service Survey Calls (No Sales) $12/hr

  • OnPoint CX Solutions
  • Henderson, NV
  • 8 days ago
  • Henderson, NV
  • 8 days ago

un WFH/On-Site Customer Service - Survey Calls (No Sales) - $12/hr (Las Vegas) OnPoint CX Solutions image 1 of 1 2925 N Green Valley Parkway near Sunset & Green Valley Parkway compensation:...

Remote

Customer Service Representative - Remote

  • New Jerusalem Worship Center
  • Las Vegas, NV
  • 17 days ago
  • Las Vegas, NV
  • 17 days ago

The Customer Service Representative serves as the primary point of contact for customer inquiries and support....

Remote

Customer Service Rep- Remote-West Coast-PST

  • US2160 Sysco Guest Supply, LLC
  • NV
  • 60+ days ago
  • NV
  • 60+ days ago

Call Center experience a plus....

Remote

Spanish Bilingual Remote Customer Service Representative

  • GetInsured!
  • NV
  • 60+ days ago
  • NV
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote

NV Call Center Remote Customer Service Representative

  • GetInsured!
  • NV
  • 60+ days ago
  • NV
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote

Customer Engagement Representative 1 - Hybrid

  • Renown Health
  • Reno, NV
  • 90+ days ago
  • Reno, NV
  • 90+ days ago

Follow established standard policies and procedures to complete pertinent tasks, meet customer needs, and work for one call resolution....

Hybrid

Demographic Data for Nevada

Moving to Nevada? Find some basic demographic data about Nevada below.


Local
National
3,104,486
72,850

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Nevada

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nevada offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nevada
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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