Call Center Representative Jobs in Nevada
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
['Centerstone Group, Inc.', 'Call Center Representative', 'Sign in to apply', 'Las Vegas, NV', '', '$50K - $95K', '\xa0', '(Employer provided)'][]...
Customer Contact Center Representative - Remote, Pacific/Mountain
- Las Vegas, NV
- 3 days ago
- Las Vegas, NV
- 3 days ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
Remote WorkSummary As a Call Center Representative at Gainwell supporting the State of Nevada, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being...
Remote WorkCustomer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of...
Company Description Job Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently...
FLSA: Non-Exempt (hourly) REVISED: June 5, 2023 REPORTS TO: Pet Support Services Supervisor SUPERVISES: None Position Summary: Responsible for community relations and animal-related social...
JOB TITLE: Cobrand Customer Support Associate I LOCATION: Las Vegas, Nevada HOURLY RATE : $18.00/Hour WORK SCHEDULE: Morning and Night shifts available Who We Are: Sunbit builds financial...
GREAT OPPORTUNITY TO BE A PART OF A GREAT COMPANY! IMMEDIATE HIRE! Looking for an experienced CLIENT SUPPORT SPECIALIST who will be responsible for inbound and outbound calls by phone or email...
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of...
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of...
Call Center Representative / Pharmacy Tech Support (Remote)
- Las Vegas, NV
- 30+ days ago
- Las Vegas, NV
- 30+ days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkOverview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and...
Currently, One Nevada is looking for an energetic and enthusiastic Contact Center Representative who is responsible for promoting and providing prompt and professional service to members and...
Concierge Call Center Representative Duties and Responsibilities: 1....
JOB TITLE: Bilingual Customer Care Associate I (Spanish/English) LOCATION: Las Vegas, Nevada HOURLY RATE: $20.00/HR WORK SCHEDULE: Open The Company: Sunbit builds financial technology for real...
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Nevada
Highest Education Level
Call Center Representatives in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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