Customer Service Representative Jobs in Omaha, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Washington, NE (16 miles from Omaha, NE)
- 2 days ago
- Washington, NE (16 miles from Omaha, NE)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
General information Job Title Airport Customer Service Agent (DL) - OMA PT Date Monday, August 4, 2025 Entity Unifi Aviation, LLC State Nebraska City Omaha Base Pay Rate: $ 16.55 Full/Part Time...
Customer Service Assistant, Wellness Club, 6hrs/wk Job ID: 00074A Lincoln-ProActive Campus ProActive Medical Fitness Center Part Time - Evening Job Description JOB DESCRIPTION Job Title: Customer...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Omaha, NE
- 3 days ago
- Omaha, NE
- 3 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In the role of Customer Service Representative, you'll be responsible for answering incoming correspondence from providers, veterans, or veteran representatives to gather required information from the...
The Customer Care Specialist is responsible for delivering exceptional customer care while managing the US Customer Escalation Queue. This role involves direct interaction with customers, internal...
Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support within Order Management Center and business processes Focus includes US...
Prior Call Center experience is highly preferred....
Pharmacy Customer Service Associate
- Blair, NE (23 miles from Omaha, NE)
- 4 days ago
- Blair, NE (23 miles from Omaha, NE)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We are hiring a full-time creative, resourceful customer service representative (CSR) in Omaha, NE. In this role, you will provide professional and timely support to our sales team and customers....
- La Vista, NE (8 miles from Omaha, NE)
- 5 days ago
- La Vista, NE (8 miles from Omaha, NE)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off FASTSIGNS #210301 is hiring for a Customer Service Representative to join our team...
- La Vista, NE (8 miles from Omaha, NE)
- 5 days ago
- La Vista, NE (8 miles from Omaha, NE)
- 5 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: La Vista, Nebraska, United States Of America Views:5 Our client has an urgent requirement for experienced Customer...
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Omaha, NE
Highest Education Level
Customer Service Representatives in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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