Customer Service Representative Jobs in Nebraska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret...
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize...
Customer Service Representative (Licensed P&C Agent) Bilingual
- Omaha, NE
- 9 hours ago
- Omaha, NE
- 9 hours ago
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize...
**Role:**The Customer Service Representative assists customers and potential customers with their banking needs, involving paying and receiving cash and other negotiable instruments, explaining services...
General information Job Title Airport Customer Service Agent (DL) - OMA PT Date Monday, April 28, 2025 State Nebraska City Omaha Base Pay Rate: $ 16.55 Full/Part Time Part Time Exempt or...
Established in 1964 in Omaha, Nebraska, our family-owned financial institution's vision is to be the best in class in meeting the evolving financial needs of our customers. Our extensive history...
Department: Private FleetReports To: Fleet Manager General Summary:Customer Service Representative is responsible forthe private fleet's administrative functions. Responsibilityincludes planning,...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Position Summary: The Customer Support Specialist educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided over the phone,...
Customer Service Representative Policy Services-(GAIT)
- Lincoln, NE
- 2 days ago
- Lincoln, NE
- 2 days ago
Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret...
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service & Retail Front Desk Associate - Store#84 - 3503 S. 84th Street
- Omaha, NE
- 3 days ago
- Omaha, NE
- 3 days ago
Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Nebraska
Highest Education Level
Customer Service Representatives in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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