Customer Service Representative Jobs in Nebraska

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 129 Jobs

Pharmacy Customer Service Associate

  • Omaha, NE
  • 6 hours ago
  • Omaha, NE
  • 6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

In the role of Customer Service Representative, you'll be responsible for answering incoming correspondence from providers, veterans, or veteran representatives to gather required information from the...

Remote Work

Part-Time Retail Sales Associate

  • NE
  • 15 days ago
  • NE
  • 15 days ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Pizza Hut Customer Service

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....

Finance Customer Service

  • Lincoln, NE
  • 2 days ago
  • Lincoln, NE
  • 2 days ago

Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Sales Associate/Customer Service - Pump & Pantry

  • Aurora, NE
  • 2 days ago
  • Aurora, NE
  • 2 days ago

Sales Associate/Customer Service - Pump & Pantry Location : Address 1304 Q Street Job Locations US-NE-Aurora Job ID 2025-44154 # of Openings 1 Posted Date 3 days ago (3/20/2025 8:57 PM) Category...

Client Service Associate

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Client Service Associate Omaha, NE, United States (On-site) ABOUT US Mariner is a privately held national financial services firm equipped with the experience to meet your modern wealth needs. Our...

Customer Service Claims Supervisor

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

POSITION DESCRIPTION Supervises a team of Customer Services Representatives. Manages the workflow and productivity of CSRs Provides coaching, training, performance management to staff....

Sales Associate

  • Omaha, NE
  • 3 days ago
  • Omaha, NE
  • 3 days ago

Sales Associate TriMark USA - 2.8 Omaha, NE Job Details Full-time 7 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Vision insurance 401(k) matching Qualifications...

Customer Service Representative

  • Fremont, NE
  • 3 days ago
  • Fremont, NE
  • 3 days ago

TEKsystems Customer Service Representative in Fremont , Nebraska TEKsystems is hiring customer service representatives to join our team ONSITE in Fremont....

Customer Service Associate

  • Elkhorn, NE
  • 3 days ago
  • Elkhorn, NE
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Technician

  • NE
  • 3 days ago
  • NE
  • 3 days ago

Incumbent works under the direction of the Customer Service Center Manager or designee, assisting with the completion motor vehicle and real estate transactions. Assist in completing customer...

Agronomy Customer Service Representative

  • Hastings, NE
  • 3 days ago
  • Hastings, NE
  • 3 days ago

CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team....

Requisition Number: Staff_13787 Business Unit: College of Medicine Department: Pathology, Microbiology & Immunology 50000521 Reg-Temp: Full-Time Regular Position Summary: Responsible for all...

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nebraska offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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