Customer Service Representative Jobs in Nebraska

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 173 Jobs

Customer Service Representative - FT

  • Omaha, NE
  • 24 days ago
  • Omaha, NE
  • 24 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Support Rep

  • Gretna, NE
  • moments ago
  • Gretna, NE
  • moments ago

CUSTOMER SUPPORT REP Application Deadline: 31 July 2025 Department: 22S5- Customer Support Center Employment Type: Full Time Location: Pinnacle Support Center Compensation: Depends on Experience...

Work from Home: Customer Service Representative (Healthcare)

  • Lincoln, NE
  • 3 hours ago
  • Lincoln, NE
  • 3 hours ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Customer Service Representative

  • Omaha, NE
  • 6 hours ago
  • Omaha, NE
  • 6 hours ago

As a Customer Service Representative, you'll be a key member of our logistics team, ensuring our customers receive timely and accurate updates on their freight....

Customer Service Representative

  • Lincoln, NE
  • 10 hours ago
  • Lincoln, NE
  • 10 hours ago

Manage the customer service experience process from start to finish (one call resolution), including asking customers how you can best assist them, troubleshooting solutions, assembling and forwarding...

Customer Service/Sales

  • Omaha, NE
  • 10 hours ago
  • Omaha, NE
  • 10 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative (Healthcare) - Remote

  • Lincoln, NE
  • 10 hours ago
  • Lincoln, NE
  • 10 hours ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Representative (remote)

  • Lincoln, NE
  • 10 hours ago
  • Lincoln, NE
  • 10 hours ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Part time Customer Service Representative

  • Lincoln, NE
  • 20 hours ago
  • Lincoln, NE
  • 20 hours ago

Customer Service Representative Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...

Customer Service Representative

  • Lincoln, NE
  • 20 hours ago
  • Lincoln, NE
  • 20 hours ago

Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...

Finance Customer Service

  • Inglewood, NE
  • 1 day ago
  • Inglewood, NE
  • 1 day ago

Position Type: RegularYour opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo"...

Virtual Customer Support Specialist

  • Norfolk, NE
  • 1 day ago
  • Norfolk, NE
  • 1 day ago

Golden Belt Printing, INC. Virtual Customer Support Specialist Easy Apply Norfolk, NE Easy Apply About Us Golden Belt Printing, INC. has been a cornerstone of the Great Bend community, operating...

Customer Service Associate

  • South Sioux City, NE
  • 1 day ago
  • South Sioux City, NE
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Omaha - Sales and Customer Service Representative

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Omaha, NE branch. Would you like to work with a stable, family-owned business?...

CPC Customer Service Support

  • Lincoln, NE
  • 3 days ago
  • Lincoln, NE
  • 3 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nebraska offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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