Customer Service Representative Jobs in Nebraska

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 110 Jobs

Multi-Location Branch Customer Service Specialist

  • Sherwin Williams
  • Omaha, NE
  • 11 hours ago
  • Omaha, NE
  • 11 hours ago

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Customer...

In Person

Customer Service Specialist

  • Sherwin Williams
  • Hastings, NE
  • 11 hours ago
  • Hastings, NE
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person Part Time

Agronomy Customer Service Representative

  • Cooperative Producers, Inc.
  • Hastings, NE
  • 21 hours ago
  • Hastings, NE
  • 21 hours ago

CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team....

In Person

Customer Service Representative

  • Waste Connections
  • Ogallala, NE
  • 1 day ago
  • Ogallala, NE
  • 1 day ago

Connections of Nebraska - Ogallala is seeking a Customer Service Representative to join our team and provide top-notch support to our customers....

In Person

Higher education or professional certification Insurance or financial service industry experience Prior call center experience High School Diploma or GED The expected salary for this position is 41,600...

In Person

Customer Service Representative-Call Center

  • PrideStaff
  • Omaha, NE
  • 6 days ago
  • Omaha, NE
  • 6 days ago

NE 68137 We are thrilled to announce a new Customer Service Representative opportunity!...

In Person

Customer Service Representative

  • YoungWilliams
  • Wausa, NE
  • 7 days ago
  • Wausa, NE
  • 7 days ago

The Customer Service Representative will possess exemplary customer service skills and a positive attitude while being goal and detail-oriented....

In Person

Customer Service - Bank

  • Charles Schwab
  • Blair, NE
  • 7 days ago
  • Blair, NE
  • 7 days ago

Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Hybrid

Customer Support Specialist

  • Farm Credit Services
  • Omaha, NE
  • 8 days ago
  • Omaha, NE
  • 8 days ago

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight...

In Person

Customer Service Rep

  • Planet Fitness
  • Kearney, NE
  • 8 days ago
  • Kearney, NE
  • 8 days ago

Job DetailsJob Location: Kearney KRN - Kearney, NE 68847Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and a positive member...

In Person

Customer Service Rep(06198) - 2915 N. 10th St.

  • Domino's Pizza
  • Gering, NE
  • 8 days ago
  • Gering, NE
  • 8 days ago

From customer service representative to management, our stores offer a world of opportunity....

In Person

Remote Customer Service Representative

  • MCI Military Recruitment
  • Offutt AFB, NE
  • 9 days ago
  • Offutt AFB, NE
  • 9 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote

Finance Customer Service

  • Charles Schwab
  • Omaha, NE
  • 11 days ago
  • Omaha, NE
  • 11 days ago

Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Remote Part Time

Customer Experience Specialist

  • WoodmenLife
  • Omaha, NE
  • 11 days ago
  • Omaha, NE
  • 11 days ago

center experience preferred Strong computer skills with typing 40+ wpm with emphasis on accuracy Is flexible, adapts to changes, deals with ambiguity, and changes plans/focus to meet demands of the...

Remote

Customer Experience Representative II

  • Platte Valley Companies
  • Morrill, NE
  • 12 days ago
  • Morrill, NE
  • 12 days ago

Customer Experience Representative II JOB SUMMARY: Deliver personalized service for account transactions in a professional and welcoming manner and assist customers in navigating their financial...

In Person

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nebraska offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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