Customer Service Representative Jobs in Saint Charles, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 208 Jobs

Customer Service Representative - PT

  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 5 days ago
  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 5 days ago

$14.75/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Pharmacy Customer Service Associate

  • Brecknrdg Hls, MO (11 miles from Saint Charles, MO)
  • 20 hours ago
  • Brecknrdg Hls, MO (11 miles from Saint Charles, MO)
  • 20 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 20 hours ago
  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 20 hours ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Representative, PT Evenings

  • Alton, IL (18 miles from Saint Charles, MO)
  • 21 hours ago
  • Alton, IL (18 miles from Saint Charles, MO)
  • 21 hours ago

Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Collections Specialist

  • Earth City, MO (4 miles from Saint Charles, MO)
  • 21 hours ago
  • Earth City, MO (4 miles from Saint Charles, MO)
  • 21 hours ago

Join us in a Fresh, Modern Workplace CONVENIENTLY located in Earth City, MO! WE PAY THE HIGHEST HOURLY RATE IN THE AREA!! $18 - $39/hour WE OFFER A LUCRATIVE MONTHLY BONUS PROGRAM!! WE ARE THE...

Customer Service Representative, Overnights

  • Alton, IL (18 miles from Saint Charles, MO)
  • 21 hours ago
  • Alton, IL (18 miles from Saint Charles, MO)
  • 21 hours ago

Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (REQ651)

  • Maryland Heights, MO (8 miles from Saint Charles, MO)
  • 21 hours ago
  • Maryland Heights, MO (8 miles from Saint Charles, MO)
  • 21 hours ago

Customer Service Representative Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs!...

Customer Service Associate

  • Chesterfield, MO (19 miles from Saint Charles, MO)
  • 22 hours ago
  • Chesterfield, MO (19 miles from Saint Charles, MO)
  • 22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

  • Saint Charles, MO
  • 1 day ago
  • Saint Charles, MO
  • 1 day ago

Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....

Customer Service Associate Job

  • O Fallon, MO (13 miles from Saint Charles, MO)
  • 1 day ago
  • O Fallon, MO (13 miles from Saint Charles, MO)
  • 1 day ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1008...

Customer Service Representative - Collections

  • Clayton, MO (16 miles from Saint Charles, MO)
  • 1 day ago
  • Clayton, MO (16 miles from Saint Charles, MO)
  • 1 day ago

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 1 day ago
  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 1 day ago

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose...

Remote Work

Lead Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO (6 miles from Saint Charles, MO)
  • 1 day ago
  • Bridgeton, MO (6 miles from Saint Charles, MO)
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...

Sales Associate - Kansas City, MO - Sports Medicine

  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 1 day ago
  • Saint Louis, MO (20 miles from Saint Charles, MO)
  • 1 day ago

Work Flexibility: Field-based Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...

Pharmacy Customer Service Associate

  • Wood River, IL (20 miles from Saint Charles, MO)
  • 1 day ago
  • Wood River, IL (20 miles from Saint Charles, MO)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Saint Charles, MO

Moving to Saint Charles, MO? Find some basic demographic data about Saint Charles, MO below.


Local
National
140,210
3,280
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Saint Charles, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Charles, MO offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Charles, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »