Customer Service Representative Jobs in O Fallon, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Chesterfield, MO (15 miles from O Fallon, MO)
- 8 hours ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 8 hours ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Customer Service Representative, PT Day/Evenings
- Wentzville, MO (8 miles from O Fallon, MO)
- 16 hours ago
- Wentzville, MO (8 miles from O Fallon, MO)
- 16 hours ago
Store 4701684: 2200 Granville Road, Wentzville, Missouri 63385 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Relations Specialist - Crisis Center
- Wentzville, MO (8 miles from O Fallon, MO)
- 19 hours ago
- Wentzville, MO (8 miles from O Fallon, MO)
- 19 hours ago
Job Description: The Customer Relations Specialist BHCC/YBHUC is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out,...
Customer Service Rep(09575) - 157 Pond Fort Trl, Ste 102
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 1 day ago
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Associate - Temporary
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Chesterfield, MO (15 miles from O Fallon, MO)
- 1 day ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01511) - 345 Clarkson Rd
- Town and Country, MO (15 miles from O Fallon, MO)
- 2 days ago
- Town and Country, MO (15 miles from O Fallon, MO)
- 2 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (24 miles from O Fallon, MO)
- 3 days ago
- University City, MO (24 miles from O Fallon, MO)
- 3 days ago
Scheduled Hours 37.5 Position Summary This position functions as part of the department Services team. Responsible for greeting, providing accurate information and meeting the needs of the...
Customer Service Representative
- Wildwood, MO (15 miles from O Fallon, MO)
- 3 days ago
- Wildwood, MO (15 miles from O Fallon, MO)
- 3 days ago
POSITION SUMMARY: This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new...
Customer Service Specialist- Asset Protection Division
- Chesterfield, MO (15 miles from O Fallon, MO)
- 3 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 3 days ago
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Chesterfield, MO (15 miles from O Fallon, MO)
- 3 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 3 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Overview The Customer Service Account Coordinator position will act as the point of contact for customers to facilitate the process of field replacement parts orders. Consisting of resolving...
Pharmacy Customer Service Associate
- Florissant, MO (17 miles from O Fallon, MO)
- 4 days ago
- Florissant, MO (17 miles from O Fallon, MO)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representitve
- Florissant, MO (23 miles from O Fallon, MO)
- 4 days ago
- Florissant, MO (23 miles from O Fallon, MO)
- 4 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Customer Service representative /cashier
- Wentzville, MO (8 miles from O Fallon, MO)
- 4 days ago
- Wentzville, MO (8 miles from O Fallon, MO)
- 4 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in O Fallon, MO
Highest Education Level
Customer Service Representatives in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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