Customer Service Representative Jobs in O Fallon, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Success Specialist ( Hybrid )
- Linxup
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
- Linxup
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you’re looking for an opportunity to help make a difference for small businesses,...
Hybrid In PersonShowroom Customer Service Representative
- Ferguson
- Chesterfield, MO (15 miles from O Fallon, MO)
- 11 hours ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 11 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
In Person- Axelon Services Corporation
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
Customer Service Rep Pay: 20/hr, W 2 Duration: 3+ Month Contract Work Mode: 100% onsite Location: Clayton-South Central Ave, MO Responsibilities: Provide application support to both internal teams...
In PersonCustomer Service Representative
- U-Haul
- Saint Peters, MO (12 miles from O Fallon, MO)
- 2 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person1st shift- Lead Estimator/Customer Service
- QPS Employment Group
- Earth City, MO (13 miles from O Fallon, MO)
- 3 days ago
- Earth City, MO (13 miles from O Fallon, MO)
- 3 days ago
Lead Estimator/Customer Service Salary: $60,000-$80,000 per year Shift: 1st Hours: 8:00am-5:00pm (Mon-Fri) QPS Employment Group has a great Lead Estimator/Customer Service position available at a...
In PersonIf you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You'll be the first contact for our customers:...
In PersonCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- Saint Ann, MO (19 miles from O Fallon, MO)
- 5 days ago
- Saint Ann, MO (19 miles from O Fallon, MO)
- 5 days ago
Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Customer Service Support Associate- Bob Squad and be a key part of delivering exceptional support throughout...
In PersonCustomer Service Person (Bagger) - Charbonier
- SMI Schnuck Markets Inc.
- Florissant, MO (17 miles from O Fallon, MO)
- 5 days ago
- Florissant, MO (17 miles from O Fallon, MO)
- 5 days ago
This is not an official description, but represents major responsibilities a new hire can expect to perform. You could expect the position of a customer service person to include the following:...
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Bridgeton, MO (16 miles from O Fallon, MO)
- 5 days ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 5 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Representative - Collections
- Commerce Bank
- Clayton, MO (24 miles from O Fallon, MO)
- 6 days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 6 days ago
About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...
Remote HybridCustomer Service Clerk -Part Time/ Evening Shift
- Old Dominion Freight Line
- Saint Charles, MO (13 miles from O Fallon, MO)
- 7 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 7 days ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
In Person Part Time- Von Maur
- Lake St Louis, MO (7 miles from O Fallon, MO)
- 11 days ago
- Lake St Louis, MO (7 miles from O Fallon, MO)
- 11 days ago
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several...
In Person- Mars
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 12 days ago
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 12 days ago
Job Description: Client Care Representative Customer Care B3-I Remote Customer first approach! The Client Care Representative will provide our customers the service they deserve to match our...
RemoteCustomer Service Representative, Financial
- SBM Management Services, LP
- O Fallon, MO
- 12 days ago
- O Fallon, MO
- 12 days ago
Title: Customer Service Representative, Financial Job Description: Job Overview The Custodian is responsible for the cleanliness and sanitation of all areas assigned....
In PersonClient Service Representative (CSR) - Home Care
- Interim Healthcare
- Chesterfield, MO (15 miles from O Fallon, MO)
- 12 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 12 days ago
Client Service Representative (CSR) in Chesterfield, MO & Fenton, MO Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare, youll be part of a team that is...
In PersonDemographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in O Fallon, MO
Highest Education Level
Customer Service Representatives in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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