Customer Service Representative Jobs in O Fallon, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Clayton, MO (24 miles from O Fallon, MO)
- 2 hours ago
- Clayton, MO (24 miles from O Fallon, MO)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Sr. Client Support Representative - Archimedes
- Earth City, MO (13 miles from O Fallon, MO)
- 12 hours ago
- Earth City, MO (13 miles from O Fallon, MO)
- 12 hours ago
Qualifications 3+ years call center experience preferable Proven knowledge of Microsoft Excel, Word, Power Point, and Outlook Ability to execute to standard call center management metrics Able to work...
Customer Service Representative
- Chesterfield, MO (15 miles from O Fallon, MO)
- 13 hours ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 13 hours ago
Kennelwood Pet Resorts is looking for a Customer Service Representative to be a part of a growing industry leader pet care business....
- Clayton, MO (24 miles from O Fallon, MO)
- 2 days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 2 days ago
About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people...
Pharmacy Customer Service Associate
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 2 days ago
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Savers / Value Village Careers - Customer Service Associate
- Ellisville, MO (18 miles from O Fallon, MO)
- 2 days ago
- Ellisville, MO (18 miles from O Fallon, MO)
- 2 days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
- Weldon Spring, MO (10 miles from O Fallon, MO)
- 3 days ago
- Weldon Spring, MO (10 miles from O Fallon, MO)
- 3 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Representative II, Customer Service
- Bridgeton, MO (16 miles from O Fallon, MO)
- 3 days ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 3 days ago
Join our dedicated team as a Customer Service Representative II at our company's headquarters in Bridgeton, MO!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 5 days ago
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service - Self Storage Manager
- Ellisville, MO (18 miles from O Fallon, MO)
- 5 days ago
- Ellisville, MO (18 miles from O Fallon, MO)
- 5 days ago
The Property Manager role at Public Storage requires a valid driver's license and involves assessing customer storage needs, managing daily operations, and performing routine maintenance at...
- Saint Ann, MO (19 miles from O Fallon, MO)
- 5 days ago
- Saint Ann, MO (19 miles from O Fallon, MO)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Elsberry, MO (22 miles from O Fallon, MO)
- 5 days ago
- Elsberry, MO (22 miles from O Fallon, MO)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Cashier
- Bridgeton, MO (16 miles from O Fallon, MO)
- 5 days ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in O Fallon, MO
Highest Education Level
Customer Service Representatives in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »