Customer Service Representative Jobs in O Fallon, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Brecknrdg Hls, MO (21 miles from O Fallon, MO)
- 20 hours ago
- Brecknrdg Hls, MO (21 miles from O Fallon, MO)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Collections Specialist
- Earth City, MO (13 miles from O Fallon, MO)
- 21 hours ago
- Earth City, MO (13 miles from O Fallon, MO)
- 21 hours ago
Join us in a Fresh, Modern Workplace CONVENIENTLY located in Earth City, MO! WE PAY THE HIGHEST HOURLY RATE IN THE AREA!! $18 - $39/hour WE OFFER A LUCRATIVE MONTHLY BONUS PROGRAM!! WE ARE THE...
Customer Service Representative (REQ651)
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 21 hours ago
- Maryland Heights, MO (15 miles from O Fallon, MO)
- 21 hours ago
Customer Service Representative Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs!...
- Chesterfield, MO (15 miles from O Fallon, MO)
- 22 hours ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01516) - 4167 ST PETERS PARKWAY
- Saint Charles, MO (13 miles from O Fallon, MO)
- 23 hours ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 23 hours ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Wright City, MO (18 miles from O Fallon, MO)
- 1 day ago
- Wright City, MO (18 miles from O Fallon, MO)
- 1 day ago
Job Title: Customer Service Representative Location: Wright City, MO Start Date: Immediate About Gateway and WANRack: St....
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1008...
Customer Service Representative - Collections
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
- Clayton, MO (24 miles from O Fallon, MO)
- 1 day ago
About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...
Remote WorkLead Customer Service Associate Job Bridgeton, MO
- Bridgeton, MO (16 miles from O Fallon, MO)
- 1 day ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Member Service Representative weekend
- Ballwin, MO (18 miles from O Fallon, MO)
- 2 days ago
- Ballwin, MO (18 miles from O Fallon, MO)
- 2 days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Customer Service Delivery Advocate
- Hazelwood, MO (17 miles from O Fallon, MO)
- 2 days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 2 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Rep I- 610573
- Clayton, MO (24 miles from O Fallon, MO)
- 2 days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 2 days ago
Customer Service Rep I --Hybrid Clayton, MO 6 Months 8:00am to 5:00pm hybrid in Clayton--Tuesday and Wednesday in office Role is more operations, data review and entry--minimal customer...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Des Peres, MO (21 miles from O Fallon, MO)
- 2 days ago
- Des Peres, MO (21 miles from O Fallon, MO)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Associate - Temporary
- Hazelwood, MO (17 miles from O Fallon, MO)
- 2 days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative, PT Weekend Open Availability
- Saint Peters, MO (12 miles from O Fallon, MO)
- 3 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 3 days ago
Peters, Missouri 63376 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in O Fallon, MO
Highest Education Level
Customer Service Representatives in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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