Customer Service Representative Jobs in Independence, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - UniFirst
- UniFirst
- Kansas City, MO (10 miles from Independence, MO)
- 45+ days ago
- Kansas City, MO (10 miles from Independence, MO)
- 45+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Gladstone, MO (10 miles from Independence, MO)
- 16 hours ago
- Gladstone, MO (10 miles from Independence, MO)
- 16 hours ago
Your Opportunity Customer Service Representative TitleMax Gladstone, MO As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In Person- GoodVets
- Prairie Village, KS (15 miles from Independence, MO)
- 19 hours ago
- Prairie Village, KS (15 miles from Independence, MO)
- 19 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonPart-Time CLUB Customer Service Outfitter
- Bass Pro Shops
- Kansas City, KS (11 miles from Independence, MO)
- 23 hours ago
- Kansas City, KS (11 miles from Independence, MO)
- 23 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part TimeCustomer Service Representative
- Manpower
- Lenexa, KS (20 miles from Independence, MO)
- 1 day ago
- Lenexa, KS (20 miles from Independence, MO)
- 1 day ago
Our client, a leading organization in the industry, is seeking a Customer Service Representative to join their team....
In Person- The Guitar Center Company
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
Delight by building strong connections with customers by aiming for one call resolution and follow-through....
In PersonCustomer Service/Collections Loan Specialist - 078
- Sun Loan
- Independence, MO
- 1 day ago
- Independence, MO
- 1 day ago
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
In PersonFull-Time Customer Service, Baggage Service Agent
- Piedmont Airlines
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Full TimeCustomer Service Rep(01632) - 118 Conistor
- Domino's Pizza
- Liberty, MO (10 miles from Independence, MO)
- 1 day ago
- Liberty, MO (10 miles from Independence, MO)
- 1 day ago
Company Description Amazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!! Job Description Customer Service responsibilities: Meet and...
In PersonCustomer Service Representative
- U-Haul
- Lees Summit, MO (14 miles from Independence, MO)
- 2 days ago
- Lees Summit, MO (14 miles from Independence, MO)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonBanking Customer Service Representative (On-Site)
- Concentrix
- Missouri City, MO (9 miles from Independence, MO)
- 2 days ago
- Missouri City, MO (9 miles from Independence, MO)
- 2 days ago
Then a Banking Customer Service Representative position at Concentrix is just the right place for you!...
In PersonCustomer Experience Specialist 1
- Fike Corporation
- Blue Springs, MO (10 miles from Independence, MO)
- 2 days ago
- Blue Springs, MO (10 miles from Independence, MO)
- 2 days ago
Career Opportunities: Customer Experience Specialist 1 (3844) Requisition ID 3844 - Posted 05/29/2026 - Operations - Full-Time - Fike Corporation - United States - Missouri - Blue Springs Job...
In Person- Cosentino's Food Stores
- Lees Summit, MO (14 miles from Independence, MO)
- 3 days ago
- Lees Summit, MO (14 miles from Independence, MO)
- 3 days ago
nullEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights...
In Person Part Time- VCA Animal Hospitals
- Lenexa, KS (20 miles from Independence, MO)
- 3 days ago
- Lenexa, KS (20 miles from Independence, MO)
- 3 days ago
We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service...
In Person- Five Star Solutions
- Kansas City, KS (11 miles from Independence, MO)
- 4 days ago
- Kansas City, KS (11 miles from Independence, MO)
- 4 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteDemographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Independence, MO
Highest Education Level
Customer Service Representatives in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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