Customer Service Representative Jobs in Blue Springs, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 154 Jobs

Retail Customer Service Associate

  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 hours ago
  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 16 hours ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 16 hours ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service/Dispatch Benefits - Paid Time Off

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 1 day ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 1 day ago

un Customer Service/Dispatch Benefits - Paid Time Off- (Kansas City) Quicksilver Express Courier 1126 Adams St near Greystone compensation: Customer Service/Dispatch starts at $17.50 per hour...

Customer Service Representative

  • Blue Springs, MO
  • 1 day ago
  • Blue Springs, MO
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Medicare Customer Service Rep II

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 1 day ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 1 day ago

center experience Coursework in coding and/ or medical terminology or understanding of general medical terminology....

Amazon Locker+ Customer Service Associate

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Service Customer Care Rep

  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago
  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...

Client Service Specialist-Print/Procurement (Hybrid)

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...

Customer Care Representative I

  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago
  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include...

Customer Service Representative

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago

We have an excellent opportunity for a Customer Service Representative in our Riverside, MO Distribution Center....

Bilingual Customer Service Representative

  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago
  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago

Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...

Customer Service Representative

  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago
  • Shawnee, KS (22 miles from Blue Springs, MO)
  • 2 days ago

Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...

Retail Customer Service Associate

  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago
  • Kansas City, MO (18 miles from Blue Springs, MO)
  • 2 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate - Temporary

  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 days ago
  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 days ago
  • Independence, MO (10 miles from Blue Springs, MO)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Demographic Data for Blue Springs, MO

Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.


Local
National
61,056
1,284
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Blue Springs, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Blue Springs, MO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Blue Springs, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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