Call Center Representative Jobs in Blue Springs, MO
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 7 days ago
Axos Nevada LLC Target Range: $18.00/Hr. - $21.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and...
Call Center Representative - 3rd shift
- Kansas City, MO (18 miles from Blue Springs, MO)
- 19 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 19 days ago
We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Travel Consultant in the Contact Center. In this role, you will handle inbound inquiries, offering...
Bilingual Contact Center Representative
- Kansas City, MO (18 miles from Blue Springs, MO)
- 21 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 21 days ago
center experience....
Client Support Specialist - Greater Kansas City, MO Area
- Kansas City, MO (18 miles from Blue Springs, MO)
- 23 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 23 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 27 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 27 days ago
Position: Call Center Agent (In-Office, Day Shift – B Schedule) Location: Lenexa, KS Pay: $16.50 Schedule: 5:00 AM - 5:00 PM – Thursday, Friday, Saturday; alternate Wednesday Company Overview:...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 30+ days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 30+ days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
- Kansas City, KS (19 miles from Blue Springs, MO)
- 30+ days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 30+ days ago
The call center representative provides professional customer service to all callers in a 24/7/365 call center environment....
- Lenexa, KS (23 miles from Blue Springs, MO)
- 30+ days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 30+ days ago
Perks and Benefits: Medical, Vision, and Dental health plans Parental and Bonding Leave PTO 401(k) Matching Tuition Reimbursement Here at Seiler we are committed to not only manufacturing and...
Full Time Call Center Representative
- Kansas City, MO (18 miles from Blue Springs, MO)
- 30+ days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 30+ days ago
Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Full Time Call Center Representative Movado Group Inc....
Call Center Representative - Outpatient Pharmacy Services
- Lenexa, KS (23 miles from Blue Springs, MO)
- 45+ days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 45+ days ago
Call Center Representative - Outpatient Pharmacy ServicesSouthlake Campus Position Summary / Career Interest: The Outpatient Pharmacy - Call Center Representative assists with operations of the Retail...
Life Contact Center Representative
- Kansas City, MO (18 miles from Blue Springs, MO)
- 45+ days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 45+ days ago
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job...
Call Center Associate - Primary Care
- Lenexa, KS (23 miles from Blue Springs, MO)
- 60+ days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 60+ days ago
Candidates for this position should have prior healthcare and/or call center experience....
Remote WorkCall Center Rep Lead - Switchboard
- Kansas City, KS (19 miles from Blue Springs, MO)
- 90+ days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 90+ days ago
Ensures that Call Center Representatives performed outbound class reminder calls unless calls are being made by Voice Blast reminder system Assist Supervisor in ensuring that Call Center Representatives...
Demographic Data for Blue Springs, MO
Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Blue Springs, MO
Highest Education Level
Call Center Representatives in Blue Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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