Customer Service Representative Jobs in Southaven, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Memphis, TN (13 miles from Southaven, MS)
- 4 hours ago
- Memphis, TN (13 miles from Southaven, MS)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Rental Car Customer Service Associate - Full Time Immediate Start Hands-On Role Paid Training
- Memphis, TN (13 miles from Southaven, MS)
- 5 hours ago
- Memphis, TN (13 miles from Southaven, MS)
- 5 hours ago
$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Collierville, TN (21 miles from Southaven, MS)
- 6 hours ago
- Collierville, TN (21 miles from Southaven, MS)
- 6 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service - Self Storage Manager
- Germantown, TN (15 miles from Southaven, MS)
- 13 hours ago
- Germantown, TN (15 miles from Southaven, MS)
- 13 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Store Customer Service Specialist
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
U-Box Customer Care Representative (CDL)
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Location: 3201 Austin Peay Hwy, Memphis, Tennessee 38128 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
Customer Service Leader - 3267
- Horn Lake, MS (2 miles from Southaven, MS)
- 3 days ago
- Horn Lake, MS (2 miles from Southaven, MS)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 7449
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Representative - FT
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Pharmacy Customer Service Associate
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Road Logistics Customer Care Specialist FO-K
- Memphis, TN (13 miles from Southaven, MS)
- 4 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 4 days ago
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Washington is looking for a new Road Logistics Account...
This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer...
Demographic Data for Southaven, MS
Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Southaven, MS
Highest Education Level
Customer Service Representatives in Southaven, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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