Customer Service Representative Jobs in Mississippi

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 180 Jobs
WAI Global

Distribution Center Customer Service Representative

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Customer Service Representative

  • Greenville, MS
  • 13 days ago
  • Greenville, MS
  • 13 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Bilingual Loan Servicing Customer Service Representative

  • Hattiesburg, MS
  • 20 hours ago
  • Hattiesburg, MS
  • 20 hours ago

**Job Description:** At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Jackson, MS
  • 20 hours ago
  • Jackson, MS
  • 20 hours ago

center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...

One Stop - Customer Service Assistant

  • Fernwood, MS
  • 23 hours ago
  • Fernwood, MS
  • 23 hours ago

About the role What is in it for you Job Description We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will...

Customer Service Representative/Bid Coordinator (US)

  • Richland, MS
  • 23 hours ago
  • Richland, MS
  • 23 hours ago

About the Role Location United States of America Mississippi Richland Company Siemens Energy, Inc. Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level...

Customer Service Associate - Dinner/Close Shift

  • Madison, MS
  • 1 day ago
  • Madison, MS
  • 1 day ago

Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Specialist

  • MS
  • 1 day ago
  • MS
  • 1 day ago

Remote Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Mississippi Jun 11, 2025 About the Team/Role The Customer Service Specialist...

Remote Healthcare Customer Service Spec

  • Clarksdale, MS
  • 1 day ago
  • Clarksdale, MS
  • 1 day ago

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Healthcare Customer Service Specialist - Start Date July 7th, 2025!(Customer Order...

Remote Work

Representative-Customer Service

  • Columbus, MS
  • 1 day ago
  • Columbus, MS
  • 1 day ago

Representative-Customer Service Job ID: 32732 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Rotating Department: Teleservices Facility: BMH Golden Triangle...

Customer Service Representative

  • Greenwood, MS
  • 1 day ago
  • Greenwood, MS
  • 1 day ago

Typing, basic computer knowledge, answer telephone, solict all customers, open mail. Apply payments, maintain cash drawer, filing, picking up mail at post office and dropping bank bag.

Customer Account Representative

  • Forest, MS
  • 1 day ago
  • Forest, MS
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Senior Customer Service Representative - Corporate Filings

  • Jackson, MS
  • 1 day ago
  • Jackson, MS
  • 1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Rep(05957) - 805 City Ave

  • Ripley, MS
  • 1 day ago
  • Ripley, MS
  • 1 day ago

Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mississippi offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mississippi
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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