Customer Service Representative Jobs in Mississippi
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Hancock Bank Contact Center Customer Service Rep/R014309 in Gulfport , Mississippi Thank you for your interest in our company! To apply, click on the button above. You will be required to create...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store - JACKSON-MADISON, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Send histograms on a weekly and monthly basis to customers with regards to their product run data. Investigate and answer all customer complaints within 48 hours of notification. Keep BRC files up...
Req ID: 453273 Address: 720 Highway 26 E Poplarville, MS, 39470 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkThe Customer Service Representative (CSR) represents the Mississippi Statewide CSC and provides outstanding customer service to both internal and external customers by professionally answering all calls...
Store 2723742: 7442 Siwell Rd, Jackson, Mississippi 39272 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
We are looking for the Best of the Best Full-Time Customer Service Representative: Columbia, MS Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mississippi
Highest Education Level
Customer Service Representatives in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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