Customer Service Representative Jobs in Olive Branch, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 74 Jobs

Customer Service Representative

  • Circle K
  • Cordova, TN (18 miles from Olive Branch, MS)
  • moments ago
  • Cordova, TN (18 miles from Olive Branch, MS)
  • moments ago

Store 4703658: 1755 N Germantown, Cordova, Tennessee 38016 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Customer Service/AR analyst

  • Mahle, Inc.
  • Olive Branch, MS
  • 3 hours ago
  • Olive Branch, MS
  • 3 hours ago

BU3 Lifecycle and Mobility Your Contribution: The Customer Service & Accounts Receivable (AR) Analyst plays a dual role in delivering exceptional customer support while managing accounts...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Olive Branch, MS
  • 3 hours ago
  • Olive Branch, MS
  • 3 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative I

  • AAON
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 3 hours ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 3 hours ago

Job Description: The Customer Service Representative I is an entry-level position responsible for providing front-line support to AAON customers....

In Person

Customer Service & E-Commerce Supervisor - Full Time

  • Whole Foods
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 3 hours ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 3 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

In Person Full Time

Customer Service Representative, Full or Part Time

  • Circle K
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago

Store 4703654: 601 Germantown Pkwy, Memphis, Tennessee 38018 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Representative

  • Waste Pro
  • Southaven, MS (11 miles from Olive Branch, MS)
  • 1 day ago
  • Southaven, MS (11 miles from Olive Branch, MS)
  • 1 day ago

SUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues....

In Person

Customer Service Specialist

  • McKesson
  • Olive Branch, MS
  • 1 day ago
  • Olive Branch, MS
  • 1 day ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

In Person

Customer Support Representative

  • Clarke Power Services
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago

Customer Service Representative Up to $30, depending upon experience Day shift: Mon-Fri Up to $1,500 sign on bonus When you work with Clarke, you are working with an industry leader!...

In Person

Automotive Customer Service Advisor

  • Icahn Automotive
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

In Person

Distribution Customer Service Representative

  • NFI Industries
  • Olive Branch, MS
  • 4 days ago
  • Olive Branch, MS
  • 4 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

In Person

Fulfillment Center Customer Service Agent-Wednesday-Saturday 6am-430pm

  • AutoZone
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

High-volume call center experience. A focus on customer-first problem-solving. Comfortable working in a warehouse environment. Ability to lift, push, and pull items up to 50 lbs....

In Person Full Time

Customer Service Representative

  • PrideStaff
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

M-F 8am-4:30pm Job Summary: A Shipping and Receiving Clerk is responsible for managing incoming and outgoing shipments. This role supports warehouse operations by organizing load priority and...

In Person

Customer Service Representative (Part-Time)

  • Dayton Freight
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges,...

In Person Part Time

Veterinary Client Service Representative

  • Thrive Pet Healthcare
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 6 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 6 days ago

Description The Pet Hospitals are looking for a friendly, fun Veterinary Receptionist to join our growing team at our Collierville location! If you love puppy breath, frisky felines and belly...

In Person

Demographic Data for Olive Branch, MS

Moving to Olive Branch, MS? Find some basic demographic data about Olive Branch, MS below.


Local
National
56,730
1,079
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Olive Branch, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Olive Branch, MS offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Olive Branch, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »