Customer Service Representative Jobs in Ocean Springs, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Domino's Pizza
- Moss Point, MS (16 miles from Ocean Springs, MS)
- 1 day ago
- Moss Point, MS (16 miles from Ocean Springs, MS)
- 1 day ago
Job Description Job Description: Pizza Maker / Customer Service Representative (CSR / Insider) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General...
In PersonCustomer Service Representative
- Bienville Animal Medical Center
- Ocean Springs, MS
- 1 day ago
- Ocean Springs, MS
- 1 day ago
Bienville Animal Medical Center | Ocean Springs, MS Join Our Team We are growingand we invite you to grow with us. If youre looking for a stable, collaborative environment where your contributions...
In PersonCustomer Service Representative
- Circle K
- Gautier, MS (7 miles from Ocean Springs, MS)
- 7 days ago
- Gautier, MS (7 miles from Ocean Springs, MS)
- 7 days ago
Store 2723993: 6601 Hwy 90, Gautier, Mississippi 39553 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Ocean Springs, MS
- 9 days ago
- Ocean Springs, MS
- 9 days ago
Store 2723461: 1104 Bienville Blvd, Ocean Springs, Mississippi 39564 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeRemote Customer Service Representative
- MCI Military Recruitment
- Keesler AFB, MS (9 miles from Ocean Springs, MS)
- 10 days ago
- Keesler AFB, MS (9 miles from Ocean Springs, MS)
- 10 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Service Rep(05910) - 1107 Cowan Rd
- Domino's
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 12 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 12 days ago
Job DescriptionAs an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Representative
- ELS
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 15 days ago
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 15 days ago
ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi....
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 16 days ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 17 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 17 days ago
Your Opportunity Customer Service Representative Speedy Cash Gulfport, MS As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In PersonCustomer Service Agent- GPT Airport
- PrimeFlight
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 19 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 19 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 20 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 20 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Representative
- Crunch Fitness
- Diberville, MS (9 miles from Ocean Springs, MS)
- 21 days ago
- Diberville, MS (9 miles from Ocean Springs, MS)
- 21 days ago
Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonCustomer Service representative
- Caliber Collision
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 27 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 27 days ago
Service Center Gulfport - 25th Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
In PersonCustomer Service Rep(05911) - 11380 US 49
- Domino's Pizza
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 28 days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 28 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In Person- Lincare
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 28 days ago
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 28 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonDemographic Data for Ocean Springs, MS
Moving to Ocean Springs, MS? Find some basic demographic data about Ocean Springs, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ocean Springs, MS
Highest Education Level
Customer Service Representatives in Ocean Springs, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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