Call Center Representative Jobs in Minnesota
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Are you ready to be the go-to person for our valued customers and play a vital role in preserving long-lasting relationships? Join us as a Client Support Specialist (CSS) and make a significant...
Pay Range: $15.00 - $20.50 POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and...
Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team!...
Summary: The PhotoCake Call Center Representative provides outstanding support and customer service on DecoPac PhotoCake products and solutions to bakeries....
Remote WorkClient Relations Specialist ASG National St. Paul, MN, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote WorkAn employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkNow Hiring: Call Center Representative Location: Shakopee, MN Full-Time | Monday-Friday | On-Site Join a team where world-class customer service isn't just a goalit's the standard....
Financial Services Call Center Representative
- Saint Cloud, MN
- 11 days ago
- Saint Cloud, MN
- 11 days ago
Financial Services Call Center Representative Palmer Group Saint Cloud, MN Palmer Group June 13, 2025 Palmer Group is currently recruiting for a strong contract-to-hire Financial Services Call Center...
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and...
HR Contact Center Representative University of Minnesota - 4.1 Minneapolis, MN Job Details Full-time Estimated: $47.1K - $60.6K a year 11 hours ago Qualifications Microsoft Word Google Docs...
Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...
Call Center Representative Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Call Center Representative to...
Remote WorkCustomer Care Associate Monday-Friday 8:00AM - 4:30PM $18-$20/hour For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and...
Customer Service Representative
- Marine on Saint Croix, MN
- 26 days ago
- Marine on Saint Croix, MN
- 26 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Minnesota
Highest Education Level
Call Center Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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