Customer Service Representative Jobs in Prior Lake, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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Mill Rock Packaging

Strategic Customer Service & Planning Coordinator

Get to know us: Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic...

In Person

Full or Part Time Customer Service Team Member 65

  • Crew Carwash
  • Wayzata, MN (21 miles from Prior Lake, MN)
  • 30+ days ago
  • Wayzata, MN (21 miles from Prior Lake, MN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

In Person

Customer Service & E-Commerce Supervisor - Full Time

  • Whole Foods
  • Minnetonka, MN (19 miles from Prior Lake, MN)
  • moments ago
  • Minnetonka, MN (19 miles from Prior Lake, MN)
  • moments ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

In Person Full Time

Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 20 hours ago
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 20 hours ago

The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #723085, located at: 2305 18th Avenue NE, Minneapolis, MN 55418 This is a Full-Time job...

In Person

Customer Service Delivery Driver - 4 day work week!

  • Carvana
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 1 day ago
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • St Louis Park, MN (19 miles from Prior Lake, MN)
  • 1 day ago
  • St Louis Park, MN (19 miles from Prior Lake, MN)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Hybrid Warehouse and Customer Support Rep (38647)

  • Emser Tile
  • Plymouth, MN (22 miles from Prior Lake, MN)
  • 1 day ago
  • Plymouth, MN (22 miles from Prior Lake, MN)
  • 1 day ago

Job DetailsJob Location: Minneapolis - Plymouth, MN 55441-0000Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...

Hybrid

Customer Service Representative Nights and Weekend

  • Planet Fitness
  • Lakeville, MN (6 miles from Prior Lake, MN)
  • 1 day ago
  • Lakeville, MN (6 miles from Prior Lake, MN)
  • 1 day ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

In Person

Vehicle Delivery Driver - 4 day work week!

  • Carvana
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 2 days ago
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 2 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Success Specialist

  • Demant
  • Eden Prairie, MN (16 miles from Prior Lake, MN)
  • 2 days ago
  • Eden Prairie, MN (16 miles from Prior Lake, MN)
  • 2 days ago

Overview Customer Success Specialist is responsible for driving customer retention by managing customer communications, monitoring feature usage, and supporting account management and sales...

In Person

Customer Service Representative

  • The Wedding Shoppe, Inc.
  • Mendota Heights, MN (20 miles from Prior Lake, MN)
  • 2 days ago
  • Mendota Heights, MN (20 miles from Prior Lake, MN)
  • 2 days ago

Customer Service Representative Mendota Heights, MN Full Time Mid Level ABOUT THE WEDDING SHOPPE For over 45 years, The Wedding Shoppe has helped couples celebrate some of life's most meaningful moments...

In Person

Customer Service Advisor, IC

  • Mister Carwash
  • Saint Paul, MN (24 miles from Prior Lake, MN)
  • 4 days ago
  • Saint Paul, MN (24 miles from Prior Lake, MN)
  • 4 days ago

Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment.Build trusting relationships with customers and recommend...

In Person

Field Customer Care Rep

  • Lennar Corp.,
  • Plymouth, MN (22 miles from Prior Lake, MN)
  • 4 days ago
  • Plymouth, MN (22 miles from Prior Lake, MN)
  • 4 days ago

Field Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...

In Person

Customer Service Representative, Annuities Financial Transactions

  • Thrivent Financial for Lutherans
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 4 days ago
  • Minneapolis, MN (22 miles from Prior Lake, MN)
  • 4 days ago

This position is responsible for analyzing, researching, gathering required information to process IGO (In Good Order) cases and to process NIGO (Not In Good Order) cases with a basic level of...

In Person

Contract Customer Service Representative

  • Beacon Hill Staffing Group
  • New Hope, MN (22 miles from Prior Lake, MN)
  • 4 days ago
  • New Hope, MN (22 miles from Prior Lake, MN)
  • 4 days ago

About the Role To Apply for this Job Click Here Customer Service Representative (Contract) - New Hope, MN (Fulltime Onsite) Beacon Hill's client is seeking a Customer Service Representative to join...

In Person

Demographic Data for Prior Lake, MN

Moving to Prior Lake, MN? Find some basic demographic data about Prior Lake, MN below.


Local
National
34,327
785
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

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Salary for Customer Service Representative Jobs in Prior Lake, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Prior Lake, MN offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Prior Lake, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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