Customer Service Representative Jobs in Maple Grove, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 9 days ago
- Minneapolis, MN (14 miles from Maple Grove, MN)
- 9 days ago
$18.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Rep(07347) - 112 West Broadway St
- Monticello, MN (19 miles from Maple Grove, MN)
- moments ago
- Monticello, MN (19 miles from Maple Grove, MN)
- moments ago
Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area...
- Monticello, MN (19 miles from Maple Grove, MN)
- 15 hours ago
- Monticello, MN (19 miles from Maple Grove, MN)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Arden Hills, MN (15 miles from Maple Grove, MN)
- 18 hours ago
- Arden Hills, MN (15 miles from Maple Grove, MN)
- 18 hours ago
Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats...
Full or Part-Time Day Customer Service Team Member 65
- Wayzata, MN (11 miles from Maple Grove, MN)
- 23 hours ago
- Wayzata, MN (11 miles from Maple Grove, MN)
- 23 hours ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Customer Service Rep 3551 Lexington Ave N
- Arden Hills, MN (15 miles from Maple Grove, MN)
- 1 day ago
- Arden Hills, MN (15 miles from Maple Grove, MN)
- 1 day ago
Company DescriptionHat Trick Pizza LLC has been around for over 20 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 250+ jobs!!!...
LP Customer Service Associate II
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 1 day ago
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(01905) - 2256 Bunker Lake Blvd NW
- Andover, MN (11 miles from Maple Grove, MN)
- 1 day ago
- Andover, MN (11 miles from Maple Grove, MN)
- 1 day ago
Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area...
Customer Service Support Representative - Lead
- Blaine, MN (12 miles from Maple Grove, MN)
- 1 day ago
- Blaine, MN (12 miles from Maple Grove, MN)
- 1 day ago
Process Field Experience Reports (FERs) for complaints or product concerns Serve as an associate manager in the supervision and mentoring of a small team of customer service representatives....
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) - 2025
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to...
Remote WorkClient Service Associate - Financial Services
- Brooklyn Center, MN (7 miles from Maple Grove, MN)
- 2 days ago
- Brooklyn Center, MN (7 miles from Maple Grove, MN)
- 2 days ago
Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will...
Bilingual Benefits Customer Service Representative Bilingual Seasonal Colleague (Minneapolis) - 20
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
The Role As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when...
Remote WorkFrench Bilingual Benefits Customer Service Representative - Seasonal Colleague (Minneapolis) - 2025
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
- Saint Anthony, MN (14 miles from Maple Grove, MN)
- 2 days ago
The Role As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when...
Remote WorkCustomer Service Representative
- Chaska, MN (22 miles from Maple Grove, MN)
- 2 days ago
- Chaska, MN (22 miles from Maple Grove, MN)
- 2 days ago
[Retail Associate / Team Member] As a Customer Service Representative at Holiday Station stores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately...
Customer Service (Must be 18+)
- Brooklyn Park, MN (7 miles from Maple Grove, MN)
- 2 days ago
- Brooklyn Park, MN (7 miles from Maple Grove, MN)
- 2 days ago
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...
Demographic Data for Maple Grove, MN
Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Maple Grove, MN
Highest Education Level
Customer Service Representatives in Maple Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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