Call Center Representative Jobs in Maple Grove, MN

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 17 Jobs

Remote Client Support Specialist

Minneapolis, MN (14 miles from Maple Grove, MN)
2 days ago

Minneapolis, MN (14 miles from Maple Grove, MN)
2 days ago

An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...

Remote Work

Part Time Customer Care Associate - Day Shift

Plymouth, MN (8 miles from Maple Grove, MN)
7 days ago

Plymouth, MN (8 miles from Maple Grove, MN)
7 days ago

Eurofins National Food Labs is looking for a Part-Time Customer Care Associate who will bring excellent customer service and a professional demeanor to our growing business. Reporting to the...

Remote Work

Call Center Representative

Minneapolis, MN (14 miles from Maple Grove, MN)
8 days ago

Minneapolis, MN (14 miles from Maple Grove, MN)
8 days ago

Position: Call Center Representative We are excited to invite qualified individuals to join our entry-level high-volume call center team....

Patient Accounting Call Center Representative

Bloomington, MN (22 miles from Maple Grove, MN)
11 days ago

Bloomington, MN (22 miles from Maple Grove, MN)
11 days ago

HealthPartners is hiring for a Patient Accounting Call Center Representative working in the Finance department....

Call Center Specialist

Saint Louis Park, MN (14 miles from Maple Grove, MN)
13 days ago

Saint Louis Park, MN (14 miles from Maple Grove, MN)
13 days ago

Lunds & Byerlys St. Louis Park is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a...

Call Center Representative

Minneapolis, MN (14 miles from Maple Grove, MN)
14 days ago

Minneapolis, MN (14 miles from Maple Grove, MN)
14 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Service Call Center Representative

Dellwood, MN (24 miles from Maple Grove, MN)
15 days ago

Dellwood, MN (24 miles from Maple Grove, MN)
15 days ago

The Service Call Center Representative is responsible for professional scheduling of all appointments for the service department in a manner that promotes smooth flow of appointments through the service...

Customer Care Associate

Mendota Heights, MN (24 miles from Maple Grove, MN)
15 days ago

Mendota Heights, MN (24 miles from Maple Grove, MN)
15 days ago

Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...

Sr Email/Chat Contact Center Representative - Banking Support

Saint Paul, MN (23 miles from Maple Grove, MN)
18 days ago

Saint Paul, MN (23 miles from Maple Grove, MN)
18 days ago

Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...

Senior Contact Center Representative - Business Banking Support

Saint Paul, MN (23 miles from Maple Grove, MN)
18 days ago

Saint Paul, MN (23 miles from Maple Grove, MN)
18 days ago

We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...

Remote Work

Bilingual Call Center Representative

Minneapolis, MN (14 miles from Maple Grove, MN)
21 days ago

Minneapolis, MN (14 miles from Maple Grove, MN)
21 days ago

Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN. Are you experienced in customer service or call center roles and eager to advance your career?...

ULINE- Call Center Representative

Saint Paul, MN (23 miles from Maple Grove, MN)
28 days ago

Saint Paul, MN (23 miles from Maple Grove, MN)
28 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...

Contact Center Representative

Plymouth, MN (8 miles from Maple Grove, MN)
60+ days ago

Plymouth, MN (8 miles from Maple Grove, MN)
60+ days ago

WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers...

Member Connections Specialist - Call Center Representative

Lino Lakes, MN (18 miles from Maple Grove, MN)
45+ days ago

Lino Lakes, MN (18 miles from Maple Grove, MN)
45+ days ago

Mar 14, 2025 Member Connections Specialist - Call Center Representative City & County Credit Union - Maplewood, MN business_center Full-time Salary: $20.72 - $28.66 Hourly Application Deadline: N/A...

Recruiting & Customer Care Associate (Flexible Schedule Part-Time MN Local-Remote)

Plymouth, MN (8 miles from Maple Grove, MN)
60+ days ago

Plymouth, MN (8 miles from Maple Grove, MN)
60+ days ago

Company Description SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and...

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Demographic Data for Maple Grove, MN

Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.

Median Age

Average Household Income

Home Value vs Household Income in Maple Grove, MN

Local

National

Total Population

37,390

Number of Businesses

728

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Maple Grove, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Maple Grove, MN offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Maple Grove, MN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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