Customer Service Representative Jobs in Lakeville, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Burnsville, MN (6 miles from Lakeville, MN)
- 21 days ago
- Burnsville, MN (6 miles from Lakeville, MN)
- 21 days ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels. This application is for...
Retail Customer Service Associate
- Apple Valley, MN (9 miles from Lakeville, MN)
- 3 hours ago
- Apple Valley, MN (9 miles from Lakeville, MN)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Saint Paul, MN (24 miles from Lakeville, MN)
- 5 hours ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 5 hours ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Robotic vehicle driver/customer service agent
- Eden Prairie, MN (20 miles from Lakeville, MN)
- 6 hours ago
- Eden Prairie, MN (20 miles from Lakeville, MN)
- 6 hours ago
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** Part time $ 26 hourly pay-4-8-hour days 20 + hours - a week-working with autonomous cars/future...
Assistant Branch Manager / Senior Member Service Representative
- South Saint Paul, MN (21 miles from Lakeville, MN)
- 12 hours ago
- South Saint Paul, MN (21 miles from Lakeville, MN)
- 12 hours ago
Jun 26, 2025 flash_on QUICK Assistant Branch Manager / Senior Member Service Representative Mower County Employees Credit Union - Austin, MN business_center Full-time Salary: $24.75 Hourly...
Loss Prevention Customer Service associate II
- Minneapolis, MN (24 miles from Lakeville, MN)
- 1 day ago
- Minneapolis, MN (24 miles from Lakeville, MN)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Bloomington, MN (13 miles from Lakeville, MN)
- 1 day ago
- Bloomington, MN (13 miles from Lakeville, MN)
- 1 day ago
1st Shift 8am-4pm Hybrid and/or Onsite Position Overview: We are seeking a Customer Service Representative to join our team....
Associate Client Advocate - Commercial Insurance (Natural Resources)
- Minneapolis, MN (24 miles from Lakeville, MN)
- 2 days ago
- Minneapolis, MN (24 miles from Lakeville, MN)
- 2 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Pharmacy Customer Service Associate
- Savage, MN (9 miles from Lakeville, MN)
- 2 days ago
- Savage, MN (9 miles from Lakeville, MN)
- 2 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Associate - Savage, MN - (Part-Time)
- Savage, MN (9 miles from Lakeville, MN)
- 2 days ago
- Savage, MN (9 miles from Lakeville, MN)
- 2 days ago
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...
Customer Service Quality Assurance Specialist III - Quality Assurance Analyst - Journeyman
- Saint Paul, MN (24 miles from Lakeville, MN)
- 2 days ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 2 days ago
Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives....
- Apple Valley, MN (9 miles from Lakeville, MN)
- 2 days ago
- Apple Valley, MN (9 miles from Lakeville, MN)
- 2 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Technical Customer Service Specialist
- Chaska, MN (20 miles from Lakeville, MN)
- 2 days ago
- Chaska, MN (20 miles from Lakeville, MN)
- 2 days ago
Technical Customer Service Specialist Job Description: Why work at Entegris? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background,...
Retail Customer Service Associate
- Minnetonka, MN (23 miles from Lakeville, MN)
- 2 days ago
- Minnetonka, MN (23 miles from Lakeville, MN)
- 2 days ago
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....
Customer Service Representative (Healthcare) - Remote
- Saint Paul, MN (24 miles from Lakeville, MN)
- 2 days ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 2 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkDemographic Data for Lakeville, MN
Moving to Lakeville, MN? Find some basic demographic data about Lakeville, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakeville, MN
Highest Education Level
Customer Service Representatives in Lakeville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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