Customer Service Representative Jobs in Metamora, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Orion, MI (15 miles from Metamora, MI)
- 1 day ago
- Orion, MI (15 miles from Metamora, MI)
- 1 day ago
Store - DET-ORION TOWNSHIP, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Retail Customer Service Associate
- Shelby Township, MI (24 miles from Metamora, MI)
- 1 day ago
- Shelby Township, MI (24 miles from Metamora, MI)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service - Self Storage Manager
- Flint, MI (20 miles from Metamora, MI)
- 2 days ago
- Flint, MI (20 miles from Metamora, MI)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Genesee, MI (19 miles from Metamora, MI)
- 2 days ago
- Genesee, MI (19 miles from Metamora, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...
Customer Service - Donor Support Technician
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
- Flint, MI (20 miles from Metamora, MI)
- 4 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Troy, MI (24 miles from Metamora, MI)
- 7 days ago
- Troy, MI (24 miles from Metamora, MI)
- 7 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (24 miles from Metamora, MI)
- 8 days ago
- Troy, MI (24 miles from Metamora, MI)
- 8 days ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Medical Screener - Reception Technician (Customer Service)
- Pontiac, MI (18 miles from Metamora, MI)
- 9 days ago
- Pontiac, MI (18 miles from Metamora, MI)
- 9 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Representative - Work From Home (Troy, MI)
- Troy, MI (24 miles from Metamora, MI)
- 9 days ago
- Troy, MI (24 miles from Metamora, MI)
- 9 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkClaims Customer Service Representative
- Troy, MI (24 miles from Metamora, MI)
- 11 days ago
- Troy, MI (24 miles from Metamora, MI)
- 11 days ago
center experience (preferably in escalations, claims, or insurance) Strong verbal and written communication skills Ability to type at least 35 WPM Proficient in navigating Windows-based systems Reliable...
Area Customer Experience Specialist - Rochester Hills
- Rochester Hills, MI (16 miles from Metamora, MI)
- 15 days ago
- Rochester Hills, MI (16 miles from Metamora, MI)
- 15 days ago
Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during...
Remote Work- Troy, MI (24 miles from Metamora, MI)
- 15 days ago
- Troy, MI (24 miles from Metamora, MI)
- 15 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Field Trainer II
- Troy, MI (24 miles from Metamora, MI)
- 17 days ago
- Troy, MI (24 miles from Metamora, MI)
- 17 days ago
Customer Service Field Trainer II Toshiba America Business Solutions, Inc. life insurance, 401(k) United States, Michigan, Troy 900 Wilshire Drive (Show on map) Jun 12, 2025 Description Customer...
Demographic Data for Metamora, MI
Moving to Metamora, MI? Find some basic demographic data about Metamora, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Metamora, MI
Highest Education Level
Customer Service Representatives in Metamora, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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