Customer Service Representative Jobs in Grosse Ile, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative
- Detroit, MI (14 miles from Grosse Ile, MI)
- 2 hours ago
- Detroit, MI (14 miles from Grosse Ile, MI)
- 2 hours ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Livonia, MI (19 miles from Grosse Ile, MI)
- 7 hours ago
- Livonia, MI (19 miles from Grosse Ile, MI)
- 7 hours ago
Customer Care Specialist Customer Care Specialist Posted 4 days ago Company Location Livonia, MI Work Location On-Site Company Seedlings Braille Books for Children Employer Contact Amanda Hercula...
- Detroit, MI (14 miles from Grosse Ile, MI)
- 8 hours ago
- Detroit, MI (14 miles from Grosse Ile, MI)
- 8 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative (Banking Specialist)
- Highland Park, MI (19 miles from Grosse Ile, MI)
- 11 hours ago
- Highland Park, MI (19 miles from Grosse Ile, MI)
- 11 hours ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Blood Collection Staff - Customer Service
- Ypsilanti, MI (24 miles from Grosse Ile, MI)
- 13 hours ago
- Ypsilanti, MI (24 miles from Grosse Ile, MI)
- 13 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 23 hours ago
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 23 hours ago
At Percepta, we bring first-class service across each market we support. As a Customer Care Representative/Guides in Dearborn, MI you’ll be a part of creating and delivering amazing customer...
Pharmacy Customer Service Associate
- Garden City, MI (15 miles from Grosse Ile, MI)
- 23 hours ago
- Garden City, MI (15 miles from Grosse Ile, MI)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 1 day ago
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Dearborn Heights, MI (11 miles from Grosse Ile, MI)
- 1 day ago
- Dearborn Heights, MI (11 miles from Grosse Ile, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Finance
- Ferndale, MI (21 miles from Grosse Ile, MI)
- 1 day ago
- Ferndale, MI (21 miles from Grosse Ile, MI)
- 1 day ago
GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...
- Grosse Pointe Woods, MI (20 miles from Grosse Ile, MI)
- 1 day ago
- Grosse Pointe Woods, MI (20 miles from Grosse Ile, MI)
- 1 day ago
LabCorp is seeking a Customer Service Support Representative to join our team in Grosse Pointe Woods, MI. This is not a remote position This position will work with physician offices, hospital...
Automotive Customer Service Advisor
- Eastpointe, MI (24 miles from Grosse Ile, MI)
- 1 day ago
- Eastpointe, MI (24 miles from Grosse Ile, MI)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Attendant Supervisor, Full-time
- Romulus, MI (10 miles from Grosse Ile, MI)
- 2 days ago
- Romulus, MI (10 miles from Grosse Ile, MI)
- 2 days ago
Job Description: AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. Founded in 1960, AVI...
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 2 days ago
- Dearborn, MI (11 miles from Grosse Ile, MI)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Detroit, MI (14 miles from Grosse Ile, MI)
- 2 days ago
- Detroit, MI (14 miles from Grosse Ile, MI)
- 2 days ago
Description : Responsible for accessing multiple internal and external systems to thoroughly investigate damage claims. Some of the tools required is all Microsoft products, Power Bi, Databricks...
Demographic Data for Grosse Ile, MI
Moving to Grosse Ile, MI? Find some basic demographic data about Grosse Ile, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grosse Ile, MI
Highest Education Level
Customer Service Representatives in Grosse Ile, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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