Customer Service Representative Jobs in Grand Rapids, MI

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Claims Customer Service Representative

  • Progressive Insurance
  • Grand Rapids, MI
  • 3 hours ago

Job opportunities Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews...

Remote Work

Specialty/Competency: Customer Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our Customer Services Practice will provide you with the opportunity...

Remote Work

Customer Service

  • Steak 'n Shake
  • Wyoming, MI
  • 1 day ago

Steak 'n Shake - 4360 KENOWA AVE S.W. [Restaurant Associate / Crew Member] As a Team Member at Steak 'n Shake, you'll: Make sure the customers are happy and satisfied; Expeditiously make orders...

ServiceNow Customer Service Management - Senior Manager

  • Crowe Horwath
  • Grand Rapids, MI
  • 1 day ago

Your Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel...

FT Customer Service Representative - Work From Home

  • Zotec Partners
  • Grandville, MI
  • 17 hours ago

. / Competitive pay / Health, dental and vision insurance / 401k matching / PTO - As a Customer Service Rep you'll: Answer inbound calls; Help resolve customer billing inquiries; Analyze and interpret...

Remote Work

Customer Service Rep - Paid Training

  • Choice Marketing Partners
  • Hudsonville, MI
  • 17 hours ago

- Enjoy working with people - Able to start within the next 7 10 days - Willing to learn and apply new skills. - Experience in sales/customer service is preferred but not required as we offer paid training...

Work From Home Customer Service Rep

  • Qualfon
  • Lowell, MI
  • 16 hours ago

[Customer Service / Remote / Call Center] - Residents of MI - As a Customer Service Rep you'll: Be energized and thrive in a fast paced-high energy-and-fun environment; Care for customers by...

Remote Work

Customer Service Representative

  • ComPsych
  • Grandville, MI
  • 15 hours ago

[Call Center / Remote] Anywhere in U.S. / Competitive pay / Full benefits package (PTO-medical-dental-vision-401k) / Equipment provided - As a Customer Service Rep you'll: Answer incoming calls to...

Customer Service

  • Long John Silver's
  • Grandville, MI
  • 4 hours ago

Long John Silver's - JobID: 65197 [Crew Member / Restaurant Associate] As a Team Member at Long John Silver's, you'll: Serve great food and provide excellent customer service; Work with other...

Customer Service Representative

  • SimplyInsured
  • Caledonia, MI
  • 2 hours ago

. & eligible for $2,500 bonus / Company paid Medical-Dental-Vision-Life - As a Customer Service Rep you'll: Work on chat + email (40%) and inbound calls + email (40%); Spend the remaining time is focused...

Remote Work

Customer Service

  • Burger King
  • Smyrna, MI
  • 2 hours ago

[Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders and processing payments; Prepare and package food and drink products; Maintain...

Lead Customer Service Representative/Teller

  • Fifth Third Bank
  • Wyoming, MI
  • 1 day ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness...

Customer Account Rep

  • Rent A Center
  • Walker, MI
  • 1 day ago

A day in the life of a Customer Account Representative: Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's...

Your Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel...

Customer Service Associate

  • Walgreens
  • Jenison, MI
  • 3 days ago

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.


348,860
10,287
Large

Customer Service Representative Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...


Title Synonyms

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Salary for Customer Service Representative Jobs in Grand Rapids, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Representative positions

Highest Education Level

Customer Service Representatives in Grand Rapids, MI offer the following education background
  • High School or GED (31.6%)
  • Bachelor's Degree (28.2%)
  • Associate's Degree (15.2%)
  • Vocational Degree or Certification (13.1%)
  • Master's Degree (7.0%)
  • Some College (2.9%)
  • Some High School (1.2%)
  • Doctorate Degree (0.8%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Grand Rapids, MI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.