Customer Service Analyst Jobs in Grand Rapids, MI

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Customer Service Analyst Senior

  • Priority Health
  • Grand Rapids, MI
  • 12 days ago
Job Description Job Summary The Senior Customer Service Analyst will be responsible for analysis and reporting of call center data related to defined operational and performance standards with the goals...
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development....
Remote Work

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.


348,860
10,287
Large

Customer Service Analyst Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
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Salary for Customer Service Analyst Jobs in Grand Rapids, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Analyst positions


Highest Education Level

Customer Service Analysts in Grand Rapids, MI offer the following education background
  • Bachelor's Degree (35.2%)
  • High School or GED (23.0%)
  • Associate's Degree (14.7%)
  • Vocational Degree or Certification (11.6%)
  • Master's Degree (10.5%)
  • Some College (3.7%)
  • Doctorate Degree (0.7%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Grand Rapids, MI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.