Customer Service Representative Jobs in Brighton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 14 days ago
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 14 days ago
Saturn Printing is seeking a Customer Service Representative / Estimator to join our team in Livonia, MI....
Customer Service Representative
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 15 hours ago
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 15 hours ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 22 hours ago
- Southfield, MI (24 miles from Brighton, MI)
- 22 hours ago
We're looking for a dynamic Customer Service Representative to join our remote team based out of Auburn Hills, MI and engage individual served and the general public in a welcoming, hopeful, empathetic...
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
SGS Technologie is looking for Retirement Plan Services Associate to work with direct client at Southfield, MI Retirement Plan Services Associate Contract - W2 Hybrid Southfield, MI Job...
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Representative
- Livonia, MI (24 miles from Brighton, MI)
- 2 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 2 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Customer Service Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 2 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ann Arbor, MI (21 miles from Brighton, MI)
- 3 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 4 days ago
- Novi, MI (13 miles from Brighton, MI)
- 4 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Licensed Customer Service and Sales Representative - Livonia, MI
- Livonia, MI (24 miles from Brighton, MI)
- 7 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 7 days ago
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join America's most trusted...
Senior Specialist, Customer Service
- Ann Arbor, MI (21 miles from Brighton, MI)
- 7 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 7 days ago
What you'll need to succeed as a Senior Customer Service Specialist at XPO Minimum qualifications: 2 years of related work experience and call center environment Excellent typing and 10-key skills...
Customer Service Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 7 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 7 days ago
Introduction Are you a people person with the ability to problem-solve? Do you thrive in fast-paced environments and enjoy providing top-notch service to customers? Look no further than Thornton &...
Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Brighton, MI)
- 7 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 7 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Blood Collection Staff/Customer Service - Driver
- Novi, MI (13 miles from Brighton, MI)
- 7 days ago
- Novi, MI (13 miles from Brighton, MI)
- 7 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brighton, MI
Highest Education Level
Customer Service Representatives in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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