Customer Service Representative Jobs in Brighton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Ann Arbor, MI (21 miles from Brighton, MI)
- 4 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 4 days ago
Starting hiring pay at: 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Customer Service / Inside Sales Representative (On-Site)
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
Customer Service / Inside Sales Representative (On-Site) Job Description The Customer Service / Inside Sales Rep works on site and engages with customers through inbound and outbound calls and/or...
Store Customer Service Specialist
- White Lake, MI (12 miles from Brighton, MI)
- 1 day ago
- White Lake, MI (12 miles from Brighton, MI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Zone Bilingual Customer Service Specialist (Spanish)
- Hartland, MI (4 miles from Brighton, MI)
- 1 day ago
- Hartland, MI (4 miles from Brighton, MI)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Canton, MI (21 miles from Brighton, MI)
- 1 day ago
- Canton, MI (21 miles from Brighton, MI)
- 1 day ago
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and...
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
Employment Type: Full time Shift: Description: Details: This position is 100% on-site ; there is no option to work remotely in this role. Only candidates with the ability to commute to our Main...
Admin Asst / Customer Service & Sales
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
Farmers Insurance Agency is looking to train and develop our next insurance professional. This position will teach phone, people, and business acumen skills. As a team member, you will learn the...
Pharmacy Customer Service Associate
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 2 days ago
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Farmington Hills, MI (18 miles from Brighton, MI)
- 2 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Pizza Maker.
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Ann Arbor, MI (21 miles from Brighton, MI)
- 3 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Member Service Representative - Full Time
- Waterford, MI (18 miles from Brighton, MI)
- 4 days ago
- Waterford, MI (18 miles from Brighton, MI)
- 4 days ago
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work...
Customer Service Representative - 90016704 - Ann Arbor
- Ann Arbor, MI (21 miles from Brighton, MI)
- 4 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 4 days ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> Customer Service Representative - 90016704 - Ann Arbor Date: Aug 14, 2025 Location: Ann Arbor, MI, US, 48104 Company: Amtrak Your success...
Part-Time Member Service Representative
- Walled Lake, MI (13 miles from Brighton, MI)
- 4 days ago
- Walled Lake, MI (13 miles from Brighton, MI)
- 4 days ago
Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Walled Lake, MI! This position offers the opportunity to make a...
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brighton, MI
Highest Education Level
Customer Service Representatives in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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