Customer Service Representative Jobs in Worcester, MA

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1-15 of 310 Jobs
Dollar Tree - Fitchburg, MA (22 miles from Worcester, MA)
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
2 days ago
Walgreens - Fitchburg, MA (22 miles from Worcester, MA)
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
2 days ago
Walgreens Boots Alliance Inc - Leominster, MA (18 miles from Worcester, MA)
Job Information Walgreens Customer Service Associate - Temporary in LEOMINSTER, Massachusetts Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales...
2 days ago
UnitedHealth Group - Hopedale, MA (16 miles from Worcester, MA)
As a Senior Customer Service Representative, youll play a critical role in creating a quality experience for our customers....
Direct Apply

21 hours ago
SPECTRUM - Worcester, MA
Shift is around 4:00pm-12:30am, full time, including weekends. Must be able to train first 11 weeks, Tuesday-Saturday from 2:30-11pm. At A Glance Full-time entry-level to mid-level customer...
Direct Apply

19 hours ago
Randstad - Marlborough, MA (14 miles from Worcester, MA)
Become part of a fast moving customer service team for Hologic! Seeking someone who has great attention to detail and organizationional skills. Use excellent communication skills over the phone,...
10 hours ago
Adecco - Westborough, MA (9 miles from Worcester, MA)
Adecco is currently assisting a local client recruiting for Remote Customer Service jobs in Westborough, MA. These Customer Service Jobs are temp-to-hire opportunities, with starting pay rates of...
21 hours ago
UnitedHealth Group - Bellingham, MA (21 miles from Worcester, MA)
As a Senior Customer Service Representative, youll play a critical role in creating a quality experience for our customers....
Direct Apply

21 hours ago
Berkshire Bank - Westborough, MA (9 miles from Worcester, MA)
Division: Retail Banking Department: Various Reports to: Branch Officer Status: Non-Exempt Grade: 4 Location: 5 East Main Street, Westborough, MA Purpose/Objective : Performs a wide variety of...
moments ago
UnitedHealth Group - Mendon, MA (17 miles from Worcester, MA)
As a Senior Customer Service Representative, youll play a critical role in creating a quality experience for our customers....
Direct Apply

21 hours ago
UnitedHealth Group - West Groton, MA (24 miles from Worcester, MA)
Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, Optum, health care, office, phone support, training class, Quest, work at home, work from home, WAH...
Remote Work
Direct Apply

21 hours ago
Adecco USA - Boxborough, MA (21 miles from Worcester, MA)
Service Representative....
2 days ago
Unicorr Packaging Group - Marlborough, MA (14 miles from Worcester, MA)
Customer Service Representative / Sales Representative Trainee Unicorr Packaging Group Application Attachments: Please include your resume and up to two additional documents....
2 days ago
Speedway LLC - Bellingham, MA (21 miles from Worcester, MA)
START YOUR STORY AT SPEEDWAY! Speedway is focused and dedicated to your success! We are committed to ensuring our employees receive proper training in order to provide excellent customer service...
2 days ago
UnitedHealth Group - Marlborough, MA (14 miles from Worcester, MA)
Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, Optum, health care, office, phone support, training class, Quest, work at home, work from home, WAH...
Remote Work
Direct Apply

2 days ago

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


181,315
4,088
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Salesforce Sales Development Representative
If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...


Title Synonyms

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Salary for Customer Service Representative Jobs in Worcester, MA

This is the average annual salary for Customer Service Representative jobs in Worcester, MA as reported by the BLS.

$44,056

Top Hiring Companies

Top hiring companies in your area for Customer Service Representative positions

Highest Education Level

Customer Service Representatives in Worcester, MA offer the following education background
  • High School or GED (33.9%)
  • Bachelor's Degree (26.4%)
  • Associate's Degree (15.0%)
  • Vocational or Certification (13.5%)
  • Master's Degree (6.5%)
  • Some College (2.8%)
  • Some High School (1.3%)
  • Doctorate Degree (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Worcester, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.